Technical Implementation Owner

1 day ago Be among the first 25 applicantsAbout UsJoin us at Orange BusinessWe are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate.With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.About the RoleTIO is the Technical Implementation Owner part of OCD GSOC Organization, and Orange Business CSU Organization.It manages customer expectations according to the service sold and acts as the main technical point of contact for the customer and the project team (from order to delivery).The TIO delivers managed security solutions to Orange Cyberdefense customers, implements the managed solutions through the different management platforms, and participates in projects to activate Managed Security Services purchased by customers.The TIO ensures that both Customer-, Orange Cyberdefense-, Vendor environments/platforms are set up in accordance with pre-defined project plans, associated instructions, and timeline.The TIO also has the opportunity to collaborate cross-functionally with colleagues in the Orange Cyberdefense organization as there are various roles that collaborate within one Onboarding project.Key ResponsibilitiesPresales PhaseReviews the proposal and delivery model with presales supportProvides the level of effort of the build phaseProposes the management architecture for some managed offersValidates the timeline and potential training needsContributes to service creation or evolution (PoC/PoV)Project KickoffValidates non-standard requests with ISS and EngineeringReviews the BoM and requests vendor quotes for the fully managed solutionsParticipates in project internal and external kickoff meetingsHelps the security consultant collect the technical requirementsAligns the project timeline and deliverables with OCD PMProvides technical guidance for the customer and the project teamDeployment and configurationNew PlatformReviews the security designWorks with L3 Engineering to deliver new PoC/Bespoke solutionsValidates the non-standard management approaches with ISSImplements the managed security scope of workOperational PlatformReviews the existing design, the customer environment, and the proposed changesAligns the needed changes with the involved stakeholders complying with the complex change management processImplements the managed security scope of workService Activation and Project ClosureManages the rollout plans with the customer and OCD PMTests the security scope with the customer and any other relevant stakeholderProvides post-implementation supportInitiates the HOTO process with the Operations team and Security Manager, including the handover sessions and knowledge transferService DisconnectionCoordinates and performs the disconnection tasks for complex disconnections needed for running managed services in collaboration with the TIO colleaguesQualityEnsure that services can be delivered according to the project timelineEnsure that service deliverables are in accordance with the project planCollaborate with stakeholders to review, provide, and take action on activities within the projects.Stakeholders include:Security Operations Teams (SOC)Security PMsRelease ProgramTechnical Management (ISS)Security EngineeringSecurity ManagersSecurity ConsultantsOCD PresalesAbout YouSkills & ExperienceThe Technical Implementation Owner will need to possess the following skills:Highly organized/structured, follow-through on commitments with a strong sense of responsibility for your own and the team's overall performanceAbility to work and communicate effectively in English (both written and spoken) and with excellent customer communication skillsHave a positive and helpful attitude and always strive to leave a good impressionAble to remain calm and focused in potentially stressful situationsSolution-oriented and leaves nothing to chance, staying ahead of potential challengesCurious and not afraid of asking questions or initiating discussionsMust HaveAdvanced networking skills, very good understanding of TCP/IP, routing, switching and SDWANExpert network security skillsAdvanced / Fluent English (written and spoken)Very good communication skillsSound customer-facing experienceCertification in network security or vendor-relevant certificationsAt least 3 years hands-on experience with one or more of the following solutions:Firewalls (Fortinet, Palo Alto, CheckPoint, Juniper, Cisco)SASE (Palo Alto Prisma Access)F5 (LTM, GTM, WAF)Remote Access Solutions (Ivanti)SSE (Zscaler)Antivirus and antimalwareIDS & IDPURL & content filtering solutions.Cloud platforms (Azure, AWS)Unix/Linux operating systemGood to HaveFrench (written and spoken)ScriptingProject management skills (Senior TIO)Experience / CertificationsCertification in network security or vendor-relevant certificationsITILv4PRINCE2 AgileISO *****The Benefits Of Being OrangeOrange Business was certified as one of the best companies to work by the Great Place to Work Institute from **** to ****.Since ****, Orange has been awarded as the Top Employer Brazil.The comprehensive independent research revealed that the Company provides excellent employee conditions, nurtures and develops talent throughout all levels of the organization, and has demonstrated its leadership status in the HR environment, always striving to optimize its employment practices and to develop its employees.And since ****, Brazil has been recognized by the Gender Equality & Diversity for European and International Standard Certification.BenefitsMedical planDental planLife insuranceMeal allowanceTransportation allowanceBonus planGympassDay carePrivate pension fundBirthday gift (day off)Give a day, get a day (day off)Maternity leave (6 months + 1.5 year of teleworking)Paternity leave (15 days + 5 months and 15 days of teleworking)Orange Employee Solutions (psychological and legal assistance)ShiatsuLabor gymnasticTeleworking reimbursementFlexibilityFriendly and caring environmentGlobal work environment.What We OfferGlobal opportunities: work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.Flexible work environment: flexible working hours and possibility to combine work from office and home (hybrid ways of working).Professional development: training programs and upskilling/re-skilling opportunities.Career growth: internal growth and mobility opportunities within Orange.Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.Reward programs: employee referral program, change maker awards.Seniority LevelMid-Senior levelEmployment TypeFull-timeJob FunctionEngineering and Information TechnologyIT Services and IT ConsultingReferrals increase your chances of interviewing at Orange Business by 2x#J-*****-Ljbffr