Field Support Analyst

Direct message the job poster from Tata Consultancy ServicesTech Recruiter | IT Recruiter | Talent Acquisition | T&D | SAP Tech Recruiter | Salesforce | Oracle | SuccessFactors | PCDCome to one of the biggest IT Services companies in the worldHere you can transform your careerWhy join TCS?Here at TCS we believe that people make the difference; that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development.The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.We are looking for Field Service Support who wants to learn and transform their career.In this role you will:Provide onsite support as per site categorization to provide operational and technical support.Troubleshoot & resolve incidents and problems associated with EUC equipment and software, and provide break/fix support, advice, and assistance to authorized users.Excellent IT hardware troubleshooting skills in Windows ***** OS, MS Office, Outlook troubleshooting, and basic networking skills.Coordinate with third-party vendors as necessary to keep equipment and software in good working order.PC asset support: Add, move, change, update, reassign laptop/desktop devices.Manage hard and soft break/fix services for laptops and desktops.Administer PC cycle and IMACD experience - Asset management (Asset tagging or scanning, updating the Asset database with all changes performed or reported to maintain up-to-date and valid data in the CMDB).PC configuration of new and redeployed (used) PCs in inventory, including domain joins, copying/reloading of data, profile creation, adding printers, network & wireless configuration, reinstallation of software, applying patches, post-installation validations of all activities, and end-user training of any new hardware/software.And much better if you stand out for:Infra support, network configuration, O365, ServiceNow, printers, asset management, Windows, firewall.Please attach resume in English.What do we offer?Health insuranceLife insuranceGympassTCS Cares – free **** that provides psychological assistance (24 hrs/day), legal, social, and financial assistance to associatesPartnership with SESCReimbursement of certificationsFree TCS Learning Portal – Online courses and live trainingInternational experience opportunityDiscount partnership with universities and language schoolsBring Your Buddy – By referring people you become eligible to receive a bonus for each hireTCS Gems – Recognition for performanceXcelerate – Free mentoring career platformTata Consultancy Services is an equal opportunity employer; our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression, age, marital status, disability, sexual orientation, or any others.We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.At Tata Consultancy Services, we promote an inclusive culture; we always work for equity.This applies to gender, people with disabilities, LGBTQIA+, religion, race, ethnicity.All our opportunities are based on these principles.We think of different actions of inclusion and social responsibility to build a TCS that respects each person.Our motto is Inclusion without exception.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionInformation TechnologyIndustries: Software DevelopmentReferrals increase your chances of interviewing at Tata Consultancy Services by 2x.#J-*****-Ljbffr