Senior Technical Assistance Expert
1 dia atrás
Technical Support Specialist RoleThis position involves providing expert technical support to end-users, ensuring seamless service delivery and high levels of customer satisfaction.The ideal candidate will possess exceptional language skills in both Portuguese and Spanish, with experience in using O365 applications.Accurately document all issues and solutions using ServiceNow for efficient knowledge management.Monitor and track service desk activity, including open and closed tickets, to ensure compliance with established service level agreements.Deliver exceptional customer service, meeting or exceeding customer expectations through prompt and professional support.Participate in regular team reviews, suggest process improvements, and collaborate with IT teams to enhance overall service quality.
-
Senior Technical Assistance Expert
Há 3 dias
Londrina, PR, Brasil beBeeCustomerSupport Tempo inteiroTechnical Support Specialist Role This position involves providing expert technical support to end-users, ensuring seamless service delivery and high levels of customer satisfaction. The ideal candidate will possess exceptional language skills in both Portuguese and Spanish, with experience in using O365 applications. Accurately document all issues and...
-
Technical It Specialist
2 semanas atrás
Londrina, Brasil beBeeCustomerSupport Tempo inteiroIT Support Role We are looking for a dedicated and skilled IT professional to join our team. The ideal candidate will be responsible for providing technical assistance to end-users, resolving hardware and software issues, and maintaining accurate records of incidents and resolutions. Key Responsibilities: Provide timely and effective support to end-users via...
-
Technical It Specialist
2 semanas atrás
Londrina, Brasil Bebeecustomersupport Tempo inteiroIT Support RoleWe are looking for a dedicated and skilled IT professional to join our team.The ideal candidate will be responsible for providing technical assistance to end-users, resolving hardware and software issues, and maintaining accurate records of incidents and resolutions.Key Responsibilities:Provide timely and effective support to end-users via...
-
Technical IT Specialist
3 semanas atrás
Londrina, Brasil beBeeCustomerSupport Tempo inteiroIT Support Role We are looking for a dedicated and skilled IT professional to join our team. The ideal candidate will be responsible for providing technical assistance to end-users, resolving hardware and software issues, and maintaining accurate records of incidents and resolutions.Key Responsibilities: Provide timely and effective support to end-users via...
-
Technical IT Specialist
3 semanas atrás
Londrina, PR, Brasil beBeeCustomerSupport Tempo inteiroIT Support Role We are looking for a dedicated and skilled IT professional to join our team. The ideal candidate will be responsible for providing technical assistance to end-users, resolving hardware and software issues, and maintaining accurate records of incidents and resolutions. Key Responsibilities: Provide timely and effective support to end-users via...
-
Technical Lead ID43502
3 semanas atrás
Londrina, Brasil AgileEngine Tempo inteiro1 day ago Be among the first 25 applicants AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If...
-
Expert Quality Specialist
1 dia atrás
Londrina, Brasil beBeeQuality Tempo inteiroTransform your career with a quality-focused role at a leading IT services company. Job Description: We are seeking a Quality Analyst to join our team, responsible for ensuring processes, products, and services meet the highest standards of quality. This involves analyzing, monitoring, and continuously improving processes to increase efficiency, reduce...
-
Data-Driven Decision Maker
4 semanas atrás
Londrina, Brasil Bebeebusiness Tempo inteiroJob Title Business Intelligence Specialist We are seeking a highly skilled Business Intelligence Specialist to join our team. As a key member of the business analysis group, this role will be responsible for acting as a liaison between the business team and developers, translating business needs into technical requirements, and monitoring the development of...
-
Senior Business Analysis Professional
2 semanas atrás
Londrina, Brasil Bebeeanalysis Tempo inteiroBusiness AnalystWe are seeking an experienced Business Analyst/Requirements Engineer to translate business needs into technical requirements and monitor sprint development using Scrum methodology.The ideal candidate should have experience as a senior-level Business Analyst/Requirements Engineer, with knowledge of Power BI and SQL.Desirable skills include...
-
Senior Business Analysis Professional
2 semanas atrás
Londrina, Brasil Bebeeanalysis Tempo inteiroBusiness Analyst We are seeking an experienced Business Analyst / Requirements Engineer to translate business needs into technical requirements and monitor sprint development using Scrum methodology. The ideal candidate should have experience as a senior-level Business Analyst / Requirements Engineer, with knowledge of Power BI and SQL. As a professional in...