Genesys Cloud Specialist

Senior Cloud Consultant PositionWe are seeking a seasoned cloud consultant to join our team.As a senior cloud consultant, you will play a pivotal role in designing and implementing cutting-edge Genesys Cloud solutions for our clients.Key Responsibilities:Design and implement call flow architectures, scripts, data actions, and data tables using Genesys...

Senior Cloud Consultant Position We are seeking a seasoned cloud consultant to join our team. As a senior cloud consultant, you will play a pivotal role in designing and implementing cutting-edge Genesys Cloud solutions for our clients. Key Responsibilities: Design and implement call flow architectures, scripts, data actions, and data tables using Genesys...

Job SummaryThis role requires an expert in Genesys Cloud who can leverage their advanced understanding of SIP protocols, Genesys framework and architecture to drive business growth. The ideal candidate will have experience with reporting components like CCPulse/Pulse, ICON, Infomart and CXInsights.

Job Summary This role requires an expert in Genesys Cloud who can leverage their advanced understanding of SIP protocols, Genesys framework and architecture to drive business growth. The ideal candidate will have experience with reporting components like CCPulse/Pulse, ICON, Infomart and CXInsights.

Requirements:Advanced EnglishGood understanding of SIP Protocols, Genesys Framework and ArchitectureReporting components like CCPulse/Pulse, ICON, Infomart and CXInsightsGood troubleshooting experience in Genesys infrastructure.Good understanding of the following Genesys ProductsDesign call-Flow Architect/ Script/ Data Actions/ Data tableIntegration with...

Job OpportunityWe are seeking a skilled professional to fill the role of Cloud Infrastructure Specialist.This position is a critical part of our global cloud infrastructure and DevOps team.As a Cloud Infrastructure Specialist, you will design, build, and maintain modern cloud platforms and automation pipelines that support our mission-critical...

Job OverviewA challenging role for a skilled cloud operations specialist who thrives on solving complex problems, working in fast-paced environments with continuous learning opportunities. This position requires an individual who can operate and maintain solutions to improve customer infrastructure's operational efficiency, availability, and visibility.Key...

Buscamos uma pessoa para atuar em atividades operacionais e de execução no dia a dia, executor focado em colocar em prática configurações e acompanhamentos técnicos.ResponsabilidadesExecutar configurações no Genesys Cloud CX conforme demandas de projetos e operações.Apoiar na implementação de provas de conceito (POCs) e integrações com...

Job OpportunityThe Cloud Automation Specialist will design, develop and maintain advanced cloud platforms and automated workflows to support critical business systems.

Desenvolvedor de Soluções de TelecomO papel do Desenvolvedor de Soluções de Telecom é garantir que as tecnologias sejam implementadas de forma eficaz e aprimorada, permitindo uma experiência otimizada para os clientes.Responsabilidades incluem:Elaborar fluxos de atendimento avançados no Architect (IVR) do Genesys Cloud;Administrar a plataforma Genesys...