Infrastructure Support Specialist

Come to one of the biggest IT Services companies in the world Here you can transform your careerWhy to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.We are looking for Infrastructure Support Specialist who wants to learn and transform his career.Mandatory Skills (3 to max 5):Support and improve the IT network within manufacturing and pharmacies, using reliable technology within a highly regulated environment. Provide support in case of problems that originate or link to the network. Desirable Skills:Provides troubleshooting and maintenance as needed for client systems, printers and communications links to ensure operational availabilityConduct day-to-day system administration of the hardware and softwareInstall client hardware and software per standardized documentationManage user account creation and terminationBuilds, configures, and troubleshoots software and hardware enhancements, application deployments and infrastructure upgradesTroubleshoot basic networks issuesAware of and comply with the change management work instruction.Works with functional leadership to develop the framework of established operating procedures to implement new or updated technologies to the operating system platforms of the business, within legal and company rulesComplete all planned Quality & Compliance training within the defined deadlinesResponsible for data integrity of the system inventory, as applicableResponsible for validation of all Gx P relevant applications and maintaining their validated stateKey Responsibilities:BSc Degree in Information Systems, Computer Science or related technical discipline or equivalentMinimum five years IT experience supporting software and hardware of Windows clientsITIL & Microsoft certifiedKnowledge and experience with Microsoft 7 / 10Systems deployment, administration, performance tuning, and monitoringExperience with incident, problem, change or configuration managementExperience with IT service managementKnowledge and experience with Windows Server 2016 / 2019 / 2022, VMware ESXi & v Sphere is an advantageKnowledge and experience Process managementExperience in a Gx P controlled environmentAwareness of and ability to deliver compliance requirementsPortuguese and English written and verbal communication skills.Key Words:Being an enthusiastic and customer-oriented IT professional who is looking for an informal working environment in which you can learn new things and where you can make an important contribution to the team.Being able to work in a (project)team as well as individual contributorBeing enterprising and proactive; you can think out of the box.Helicopter viewInfluencing skillsAvailable full-time (40 hours a week).AnalyticCreativeTechnical problem solver >>>>> What do we offer?TCS Benefits – Brazil:Health insuranceDental PlanLife insuranceTransportation vouchersMeal/Food VoucherChildcare assistanceGympassTCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associatesPartnership with SESCReimbursement of CertificationsFree TCS Learning Portal – Online courses and live trainingInternational experience opportunityDiscount Partnership with Universities and Language SchoolsBring Your Buddy – By referring people you become eligible to receive a bonus for each hireTCS Gems – Recognition for performanceXcelerate – Free Mentoring Career PlatformTata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression , age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.At Tata Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects each person. Our motto is Inclusion without exception.At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer#BuildingonbeliefRGS - 10241915