Br Payments Ops Specialist

Overview1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Sporty GroupPartnered with some of the World's greatest Champions including Real Madrid FC, Michael Essien and Eder Militao, we're on the lookout for some Champions of our own to be a part of the 'Top Ranked Fastest Growing and Most Successful Online Gaming Brand in the World'.Home to SportyBet, SportyTV, Sporty.com, Football.com and the newly launched SportyFM, we continue to lead with innovation and exclusive sports content.Sporty is expanding and we\'re building the world\'s go to platform for everyday entertainment.We are seeking a detail-oriented Payment Specialist to join our team.In this role, you will support and optimize payment operations across Brazil, with a focus on transaction monitoring, operational efficiency, and payment performance.You will work closely with local third-party payment providers, internal stakeholders across operations and customer service, and customers to ensure seamless payment processes, issue resolution, and regulatory compliance.ResponsibilitiesSupport end-to-end payment processes, including deposits, withdrawals, refunds, reconciliations, and customer queriesCollaborate with local payment providers and banks to ensure timely resolution of transaction-related issuesMonitor transactions in real time to detect, investigate, and escalate suspicious or fraudulent activityAssist in analyzing customer payment behavior and trends to recommend improvements in payment flows and methodsContribute to operational enhancements by documenting workflows, SOPs, and process improvementsSupport the integration and testing of new payment technologies and solutionsEnsure all payment operations comply with relevant regulations and internal policiesProvide timely support during system downtimes or payment-related incidents to minimize customer impactWhat you'll bringBachelor's degree in Finance, Business, Risk Management, or related field (or equivalent work experience)2–3 years of experience in payments, financial operations, or fintech/e-commerce environmentsFluency in English;Solid understanding of payment systems, funds flows, and reconciliation processesExperience with payment gateways, PSPs, or transaction monitoring tools is preferredStrong analytical and problem-solving skills with a data-driven mindsetExcellent communication and interpersonal skills to work effectively across teams and with external partnersAbility to manage multiple priorities and adapt in a fast-paced, remote-first environmentWhat's In It For YouSporty is a remote first company in pursuit of sustainabilityA competitive salary + individual performance based bonuses every quarter28 days paid annual leaveOur core working hours are 10am-3pm in your local time zone with flexibility outside of thisReferral bonuses & flash bonusesTop of the line equipmentAnnual company retreats to provide great internal networking opportunitiesPersonalised SupportYour MoveIf you\'re excited about this role, even if you don\'t meet every requirement, we\'d still love to hear from you.We understand candidates may hesitate to apply if they don\'t meet all requirements, however your unique perspective is what helps us innovate and grow together.If you\'re interested, we encourage you to applyEvery application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.Seniority levelNot ApplicableEmployment typeFull-timeJob functionManagement and ManufacturingReferrals increase your chances of interviewing at Sporty Group by 2xWe're unlocking community knowledge in a new way.Experts add insights directly into each article, started with the help of AI.#J-*****-Ljbffr