Key Technical Customer Support Role
Há 23 horas
As a Customer Support Specialist, you will troubleshoot complex customer requests, manage the global support queue, and deliver exceptional service.Your technical expertise and analytical thinking will provide high-quality solutions to critical support issues.You will act as a trusted technical advisor, collaborating closely with internal teams to diagnose, resolve, and prevent recurring issues.Your key responsibilities include delivering specialized technical solutions, providing proactive customer experiences, and strengthening partnerships between the support team and clients through technical excellence and accountability.Answer incoming calls, open cases in Salesforce, and confirm data accuracy.Monitor the Global Support queue, review case priority, and maintain strict adherence to SLA requirements.Troubleshoot customer-reported issues, identify root causes, and provide timely solutions.Provide customer support via email, Teams, and telephone using discretion and technical judgment.You will require strong problem-solving skills, ability to work in shifts, excellent communication skills, and proficiency in general computing and internet research.
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Customer Experience – Technical
Há 3 dias
Ituiutaba, Brasil Edgeuno Tempo inteiroEdgeUno is looking for a Customer Experience professional with strong knowledge in connectivity, infrastructure, and monitoring tools, and a customer-first mindset.This position plays a key role in bridging technical operations and the broader customer journey, combining hands-on support for escalated cases with involvement in service activation, customer...
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English-Speaking Technical Support Representative
1 semana atrás
Ituiutaba, Brasil Mindy Support Tempo inteiroJoin our fast growing company as a Customer Support Agent (with English C1 language skills).It is a remote full-time position.Schedule: 8 AM - 8 PM; 8 PM - 8 AM CET, 24/7, day and night shifts.(2 by 2. Two working days, followed by two days of rest)At Mindy-Support you have great opportunity to get: Experience in the international company working with people...
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Technical Support Engineer Ii
Há 5 dias
Ituiutaba, Brasil Docusign Tempo inteiroCompany OverviewDocusign brings agreements to life.Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives.With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents.Until now, these...
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Customer Support Agent
Há 21 horas
Ituiutaba, Brasil Cyncly Tempo inteiroDescriptionRole: Customer Support AgentBU: Windows, Doors & GlassDepartment: Customer Experience Location: Lisbon (Hybrid)Full Time - Permanent - Monday to Friday: 8:30 AM – 5:00 PM Eastern ? this corresponds to 1:30 PM – 10:00 PM Lisbon timeAbout Us Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+...
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Customer Support Efficiency
Há 21 horas
Ituiutaba, Brasil Superbet Tempo inteiroIt's an exciting time to join Superbet, we're entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world.As our business grows, the number of exciting people initiatives grows with it, and we're looking for a new colleague to partner with our team to bring these to life.Job Summary:Superbet is looking...
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Trilingual Technical Support-English+Portuguese+Spanish
2 semanas atrás
Ituiutaba, Brasil Tech Mahindra Business Process Services Tempo inteiroRole: Trilingual Technical SupportLocation: near Santo Amaro Station / Giovani Gronchi. Sao Paulo | Brazil – CENESPLanguages required: Portuguese+ Spanish+ EnglishSalary: BRL ****/monthThe Internal/External Customer, Technical Support Representative provides Internal/External Customer Technical Support Services and supports our client's customers in their...
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Technical Customer Success
2 semanas atrás
Ituiutaba, Brasil Wiz.Ai Tempo inteiroWe are seeking a dynamic and customer-focused Customer Success Manager (CSM) to join our AI Talkbot solutions team. The CSM will be the bridge between our customers, presales, and R& D teams, ensuring successful adoption of conversational AI, Generative AI, and agentic AI solutions. This role requires strong technical acumen, excellent communication skills,...
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Product Support Associate
Há 3 dias
Ituiutaba, Brasil Wati Tempo inteiroWati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.Trusted and loved by over 20,000+ customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect...
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Technical Support Engineer- Nsg
Há 3 dias
Ituiutaba, Brasil Sophos Tempo inteiroAbout UsRole SummaryAs a Technical Support Engineer, you will have the opportunity to support our customers and learn cutting-edge technologies in the dynamic software security space.What You Will DoProvide Sophos customers with Technical Support within the defined parameters of Sophos Support Services including customers with defined SLAs, with a focus on...
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Sr. Customer Success Analyst
Há 19 horas
Ituiutaba, Brasil Cai Software, Llc Tempo inteiroTitle: Sr.Customer Support Analyst Business Unit: Graphic Communications Location: Brazil, Remote Graphic Communications( a CAI Division) is a leading global provider of industry-specific business and production software technology for print industries.Graphic Communications 's integrated and automated software offerings and point solutions are designed to...