Technical Customer Success
Há 3 horas
We are seeking a dynamic and customer-focused Customer Success Manager (CSM) to join our AI Talkbot solutions team. The CSM will be the bridge between our customers, presales, and R& D teams, ensuring successful adoption of conversational AI, Generative AI, and agentic AI solutions. This role requires strong technical acumen, excellent communication skills, and the ability to translate customer requirements into actionable deliverables for product and engineering teams.Key ResponsibilitiesCustomer Engagement & SuccessServe as the primary point of contact for customers throughout the solution lifecycle.Understand customer requirements, pain points, and business objectives to propose tailored AI Talkbot solutions.Ensure customer satisfaction, retention, and growth through proactive engagement and support. Presales & Business Development SupportParticipate in presales activities including RFx response, solution pitching, and customer workshops.Support sales teams by articulating solution value, use cases, and business benefits.Deliver compelling presentations and demos to executive and technical stakeholders. Solution Design & ExecutionCollect, document, and translate customer requirements into R& D feature requests and product enhancements.Coordinate with product, engineering, and delivery teams to ensure timely execution of commitments.Conduct Proof of Concepts (Po C) with customers, manage pilot projects, and oversee successful deployment. Project & Account ManagementManage project delivery timelines, customer expectations, and stakeholder communication.Drive adoption and usage of AI Talkbot features post-deployment.Provide regular updates, success metrics, and value realization reports to customers. Technical & Cloud CompetencySupport technical discussions involving system architecture, integrations, and infrastructure requirements.Collaborate with IT/networking teams on configurations related to TCP/IP, firewalls, routing, and SIP protocols.Advise on deployment models in distributed cloud environments (On-Premises, Private Cloud, AWS, Azure, Huawei Cloud, etc.). Qualifications:Must HaveMore than 3 years of experience in Customer Success, Presales, Project Manager, Technical Project Manager, or Solution Delivery roles within Conversational AI / Generative AI / Agentic AI domain.Strong experience in presales, RFx responses, and customer solution pitching.Excellent communication, presentation, and coordination skills with strong execution ability.Hands-on experience in Po C execution and project management.Experience in gathering, analyzing, and translating customer requirements into R& D/product specifications.Familiarity with Linux OS administration and troubleshooting.Solid understanding of networking fundamentals: TCP/IP, Firewall, Routing, DNS, etc.Knowledge/experience in distributed cloud platforms (AWS, Azure, or On-Premises deployments).Basic knowledge of SIP trunk/SIP protocol and telephony integration. Nice to Have:Experience in BFSI, FMCG verticals, or enterprise-grade AI solutions.Knowledge of security, compliance, and data privacy regulations in cloud and AI environments.
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Customer Success Representative
Há 4 dias
Ituiutaba, Brasil Meetgeek Tempo inteiroAbout Meet Geek Meet Geek is an AI meeting assistant that doesn't just listen, it acts. We help teams automate meeting capture, summarization, and now, with agentic AI workflows, Meet Geek becomes an active participant in meetings, surfacing data, triggering automations, and even taking actions on your behalf. From Zoom to Teams to Google Meet, Meet Geek...
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Analista De Customer Success
Há 4 horas
Ituiutaba, Brasil Lattine Group Tempo inteiroEstamos em busca de talentos que queiram crescer junto com a transformação digital.Se você é movido por desafios, quer se desenvolver profissionalmente em um ambiente dinâmico, tem paixão por criar relacionamentos e interesse genuíno em tecnologia e inovação, essa pode ser a sua próxima grande oportunidade.Com a rápida evolução das soluções em...
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Customer Success Representative
Há 7 dias
Ituiutaba, Brasil Meetgeek Tempo inteiroAbout Meet GeekMeet Geek is an AI meeting assistant that doesn't just listen, it acts. We help teams automate meeting capture, summarization, and now, with agentic AI workflows, Meet Geek becomes an active participant in meetings, surfacing data, triggering automations, and even taking actions on your behalf.From Zoom to Teams to Google Meet, Meet Geek...
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Customer Success Representative
1 semana atrás
Ituiutaba, Brasil Meetgeek Tempo inteiroAbout MeetGeekMeetGeek is an AI meeting assistant that doesn't just listen, it acts. We help teams automate meeting capture, summarization, and now, with agentic AI workflows, MeetGeek becomes an active participant in meetings, surfacing data, triggering automations, and even taking actions on your behalf.From Zoom to Teams to Google Meet, MeetGeek...
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Customer Success Specialist
38 minutos atrás
Ituiutaba, Brasil Pearl Tempo inteiroAbout Pearl Talent:Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU.Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund.They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over...
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Analista De Customer Success
Há 6 dias
Ituiutaba, Brasil Buscojobs BR C2 Tempo inteiroSobre a vaga: Estamos em busca de um(a) Analista de Customer Success para atuar no relacionamento com clientes do setor de turismo, garantindo engajamento, retenção e apoiando oportunidades de expansão. O papel combina gestão de carteira de clientes com apoio consultivo e comercial , sempre utilizado o CRM para organização e análise....
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Customer Success Associate
Há 6 dias
Ituiutaba, Brasil Bebeeretention Tempo inteiroCustomer Success AssociateThis is a high-ownership role that offers rapid growth opportunities in a fast-paced startup environment.We are seeking someone who can establish strong relationships with students and mentors to provide an exceptional experienceResponsibilities include monitoring student progress, increasing engagement, satisfaction, and completion...
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Customer Success Specialist
Há 7 dias
Ituiutaba, Brasil Joompulse Tempo inteiroJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers.Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business.Joom Pulse helps make...
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Customer Success Júnior
Há 4 dias
Ituiutaba, Brasil Pen Tempo inteiroCargo: Customer Success Júnior Local de trabalho: Avenida Cauaxi, 350 - Alphaville - Barueri, SP Jornada: Período Integral Contratação: PJ Salário: R$*****,00 Sobre a Pen A Pen é uma assessoria de marketing especializada no mercado de tecnologia, com foco total em performance e geração de demanda qualificada. Atuamos com mídia paga (Google Ads e...
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Customer Success
Há 5 horas
Ituiutaba, Brasil Rêve Tempo inteiroDescrição: Atuar como ponto de contato principal para os clientes, garantindo uma comunicação clara e eficaz.Compreender as necessidades dos clientes e oferecer soluções que maximizem o valor do produto ou serviço.Desenvolver e manter relacionamentos sólidos com os clientes, promovendo a satisfação e a fidelização.Realizar reuniões regulares com...
