Talent Pool

Talent Pool – Ater Sales Team | Omoda & JaecooWe are expanding our After Sales team and currently have 6 open positions for professionals who want to grow with us Check them out: AS Marketing and Planning ManagerKey responsibilities:Manage parts pricing and define commercial policies;Oversee volumes, KPIs, P& L, and strategic projects;Develop and launch new products (batteries, oil, tires, accessories, chemicals);Lead marketing campaigns and CRM strategies;Build and develop the Aftersales team.Requirements:Degree in Business Administration, Automotive Engineering, or related fields;5+ years of experience in automotive After Sales;Advanced English;Strong leadership, analytical skills, and results-driven mindset. AS Parts Pricing & Product Development SpecialistKey responsibilities:Define pricing strategies and margin policies for spare parts;Develop and introduce new products into the After Sales market;Provide technical and commercial support to dealerships;Manage supplier negotiations and contracts.Requirements:Degree in Business, Engineering, or related fields;3+ years of experience in the automotive/aftermarket sector;Advanced English;Strong analytical and negotiation skills. Call Center & Quality ManagerKey responsibilities:Implement quality framework for customer service (phone, chat, e-mail, social media);Define and monitor KPIs (CSI, SSI, NPS, FRFT);Conduct audits, call monitoring, and team training;Lead continuous improvement and customer satisfaction initiatives.Requirements:Bachelor's degree (postgraduate/MBA is a plus);5+ years in the automotive/aftermarket sector;Advanced English;Proven leadership and quality management skills. CSI Quality ConsultantKey responsibilities:Implement the Quality System across the dealership network;Monitor and analyze customer satisfaction indicators (NPS, CCS, FRFT);Conduct audits and recommend action plans;Support After Sales KPIs reporting and management.Requirements:Degree in Business, Automotive Engineering, or related fields;3+ years of experience in automotive/aftermarket;Advanced English is a plus;Strong analytical and process-oriented profile. Sr. Aftersales ConsultantKey responsibilities:Monitor dealer performance (workshop efficiency, parts sales, warranty claims);Develop CSI initiatives and handle escalated customer complaints;Provide technical and non-technical training to dealerships;Conduct competitor analysis and support market strategy.Requirements:Degree in Business, Automotive Engineering, or related fields;3+ years of experience in the automotive sector;Advanced English is a plus;Strong commercial and analytical skills. Tech Training Specialist & Technical PublicationsKey responsibilities:Prepare and maintain After Sales technical documentation;Manage translation suppliers and technical publications;Develop and deliver technical training (online and on-site);Organize resources, equipment, and training logistics.Requirements:Degree in Business, Automotive Engineering, or related fields;3+ years of experience in the automotive/aftermarket sector;Advanced English is a plus;Automotive technical knowledge and excellent communication skills.Location and work-mode:100% on-site in Morumbi region (Rochaverá building in front of Shopping Morumbi) On-site in São Paulo. If you have After Sales experience, advanced English, and want to grow in a global company, this is your chance