Account Manager

**Overview**:
- The Account Manager is responsible for generating revenue and attaining their quota by selling the company's software and services to new customers in a designated territory or industry.
**What you will be doing**:
- Develop a comprehensive sales plan to meet/exceed established quota
- Research and identify target customers
- Prospect and develop business relationships with potential customers
- Leverage knowledge and experience to educate potential customers on the benefits of the company's solution
- Record all customer account information in the CRM, including opportunities, commitments, significant conversations, customer visits or sales calls
- Support sales solution engineers in the development and presentation of software demonstrations to potential customers
- Provide information and support the Request for Proposal (RFP) process
- Ensure effective transition of new prospects/end-users from pre-sale process to implementation; remain actively involved in process
- Develop and communicate accurate sales forecasting on a real-time basis
- Develop and maintain pipeline
- Evaluate new lead prospects generated by sales associates and qualify as genuine sales opportunities, as appropriate
- Actively contribute ideas to improve sales process and overall growth and quality of the sales team
- Continue to grow knowledge and awareness of best practices and market trends
**What will make you successful**:
- Fluent in English and Portuguese
- Associate's Degree or equivalent experience
- Experience in sales
- Microsoft Windows and Office proficient
- Demonstrated ability to establish rapport and gain the trust of others
- Strong at gaining consensus across multiple departments and leadership levels
- Strong oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
- Highly organized and experienced at successfully multi-tasking
- Self-motivated with the ability to manage work to completion with mínimal oversight
- Strong collaboration skills, applied successfully within team as well as with other areas
- Up to 50% travel time required
- Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
**Hyland's Offering**
**We're proud of our culture **and take employee engagement seriously.
By listening to **employees' feedback,** we're able to provide meaningful benefits and programs to our workforce.
- ** Learning & Development**:
- development budget (used for certifications, conferences ect.), tuition assistance program, 4,000+ self-paced online courses, instructor-led webinars, mentorship programs, structured on-boarding experience full of trainings, dedicated Learning & Development department supporting our employees
- ** R&D focus **- cutting edge technologies, constant modernization efforts, dynamic and innovative environment, dedicated R&D Education Services department to help you grow
- ** Work-life balance culture**- flexible work environment and working hours (we are working in task-based system), possibility to work from home, we value trust and we believe efficiency does not depend on your actual location, however we would like to spend time together in the office
- ** Well-being**:
- private medical healthcare, life insurance, gym reimbursement, psychologist & dietician consultation, wellness manager care, constant wellbeing programs
- ** Community Engagement**- Volunteer time off (24h/year), Hylanders for Hylanders relief found, Mission fit giving, Dolars-for-doers matching gift programs
- ** Diversity & Inclusion**- employee resource groups, inclusion benefits and policies
- ** Niceties & Events**- quarterly profit sharing, culture & outings budgets, snacks and beverages, employee referral program, Christmas, birthday, baby gifts, constant incentives and employee programs
- If you would like to join the company where **honesty, integrity and fairness** lie in the bottom of values, where people are truly passionate about technology and dedicated to their work and where **employees are called family** - connect with us