Associate Incident Management Specialist

Há 4 dias

Recife, Brasil Liferay, Inc. Tempo inteiro

**About Liferay**:Liferay, Inc. is a uniquely profitable B2B enterprise software company with 1,200+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa.As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges.Liferay Experience Cloud is an all-in-one solution that unites our Liferay DXP and cloud platform capabilities with built-in analytics and B2B commerce functionality, reducing the time to market and allowing for accelerated innovation - serving notable customers across the globe such as Airbus, US Bank, Honda, and Desjardins.But we don't just make awesome software, we are also fueled by a greater-than-profit vision.By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others.We give our employees five days off to volunteer at charities they're excited about, and Liferay donates 10% of our profits to charities around the world.Oh, we're also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run**About You and this Role**:If you join our team, you will learn about containers and container orchestration with Kubernetes.One of your passions will become building DevOps tools that make it easier to build, deploy and scale apps on our Cloud platform.**Key Responsibilities**:- Monitor Liferay's Cloud Systems and respond to requests within SLA- Respond to monitoring events within the SLAs following documented procedures- Respond to security threats within the SLAs following agreed to workflows- Manage release processes and pipelines- Manage support tickets and patches for systems- Execute documented changes on our Cloud infrastructure**Required qualifications**:- Be available to work at night in a ***** hours shift- Be able to communicate in English.Your day to day work will be working along with teams outside Brazil- Team player skills- Curiosity- Strong desire to learn**What We Offer**:- Salary package w/ competitive benefits according to qualifications and experience- Opportunities to take responsibility, grow professionally, and Stay Nerdy- A positive and collaborative work culture- Check out what employees say about us on Glassdoor- Working at a leading open-source company**Equal Opportunities Employer - Statement**:

  • Associate Incident Management Specialist

    4 semanas atrás

    Recife, Brasil Liferay, Inc. Tempo inteiro

    **About Liferay**Liferay, Inc. is a uniquely profitable B2B enterprise software company with 1,200+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital...

  • Associate Incident Management Specialist

    Há 7 dias

    Recife, Brasil Liferay, Inc. Tempo inteiro

    **About Liferay**: Liferay, Inc. is a uniquely profitable B2B enterprise software company with 1,200+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital...

  • Loss Prevention Specialist, Security

    3 semanas atrás

    Recife, Brasil Amazon.com Tempo inteiro

    DESCRIPTIONThe Loss Prevention Specialist oversees two or more sites in the logistics space. Responsibilities include theft investigations, workplace incident interviews (including cases of workplace violence), and ensuring the physical security of facilities.Establish risk-based security standards for Amazon’s First, Middle, and Last Mile operations, and...

  • Customer Retention Specialist

    2 semanas atrás

    Recife, Brasil Varsity Tutors Tempo inteiro

    Varsity Tutors, a Nerdy company, is looking for international Customer Retention Specialists based in Brazil to join our team!Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner.Our award-winning online and mobile learning...

  • Customer Retention Specialist

    Há 7 dias

    Recife, Brasil Varsity Tutors Tempo inteiro

    Varsity Tutors, a Nerdy company, is looking for international Customer Retention Specialists based in Brazil to join our team! Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner. Our award-winning online and mobile learning...

  • Senior Retention Specialist

    Há 5 dias

    Recife, Brasil Varsity Tutors Tempo inteiro

    **Overview**:Varsity Tutors, a Nerdy company, is looking for international Senior Retention Specialists based in Brazil to join our team!Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner.Our award-winning online and mobile...

  • Senior Retention Specialist

    Há 7 dias

    Recife, Brasil Varsity Tutors Tempo inteiro

    **Overview**:Varsity Tutors, a Nerdy company, is looking for international Senior Retention Specialists based in Brazil to join our team! Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner. Our award-winning online and mobile...

  • Cloud Automation Specialist

    4 semanas atrás

    Recife, PE, Brasil beBeeAutomation Tempo inteiro

    Infrastructure Engineer Role Overview This is a critical role for developing and enforcing CIS security standards for Windows and Linux operating systems using Chef or similar configuration management tools. Main Responsibilities : Develop, implement and enforce CIS security standards across the organization's infrastructure to ensure maximum security and...

  • Real Estate Revenue Operations Specialist

    4 semanas atrás

    Recife, PE, Brasil beBeeRevenue Tempo inteiro

    Customer Support & Revenue Operations Role We are seeking a highly skilled Customer Support and Revenue Operations Specialist to join our growing real estate organization. This is a hybrid position that combines helpdesk support, HubSpot operations, outbound sales assistance, and light marketing support. Main Responsibilities: Serve as the primary point of...

  • Especialista em Suporte Técnico

    4 semanas atrás

    Recife, PE, Brasil beBeeSolução Tempo inteiro

    Objetivo do cargo: Desenvolver e executar soluções de suporte para garantir a estabilidade e continuidade das operações em ambiente ITSM. Realizar análise, investigação e resolução de incidentes, problemas e solicitações relacionadas aos módulos de Incident Management, Problem Management, Change Management, Service Request Management, Knowledge...