Real Estate Revenue Operations Specialist

4 semanas atrás

Recife PE, Brasil beBeeRevenue Tempo inteiro

Customer Support & Revenue Operations Role We are seeking a highly skilled Customer Support and Revenue Operations Specialist to join our growing real estate organization. This is a hybrid position that combines helpdesk support, HubSpot operations, outbound sales assistance, and light marketing support. Main Responsibilities: Serve as the primary point of contact for inbound support tickets from users. Monitor, triage, and resolve issues through HubSpot Service Hub. Maintain strong response/resolution times with professional communication. Document common issues and build internal resources or playbooks. Manage and optimize workflows, pipelines, automations, and ticket management across HubSpot. Maintain data accuracy for contacts, deals, and support tickets. Support setup and QA of new sequences, processes, and automation in HubSpot. Pull reports on sales activity, ticket volume, and marketing performance. Execute email campaigns and sequences targeting prospects such as real estate agents or brokers. Qualify leads following defined playbooks. Set calls and demos for the sales team. Track all activities and updates inside HubSpot. Assist with email marketing campaigns, list building, and segmentation. Support basic digital marketing tasks as needed.

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