Senior Study Support Assistant

As a Senior Study Site Support you will be joining the world's largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
We are currently seeking a Senior Study Support Assistant to join our diverse and dynamic team. As a Senior Study Support Assistant at ICON, you will play a crucial role in providing administrative and operational support for clinical studies, ensuring that all processes run smoothly and efficiently. You will contribute to the success of our clinical trials by assisting study teams and facilitating effective communication between various stakeholders.
What You Will Be Doing:
Providing administrative support to study teams, including scheduling meetings, preparing study documentation, and maintaining study files.
Assisting with the coordination of study logistics, including site management, patient recruitment, and regulatory submissions.
Collaborating with cross-functional teams to ensure that all study-related tasks are completed accurately and on time.
Monitoring study progress and reporting on key metrics to support decision-making and process improvements.
Training and mentoring junior staff, promoting a culture of knowledge sharing and professional development within the team.
Bachelor's degree in health, life sciences or related areas
Proven experience in study support or clinical trial coordination, with a solid understanding of clinical research processes.
Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment.
Proficiency in Microsoft Office Suite and experience with clinical trial management systems (CTMS) is preferred.
Fluent in the local language and good level of English
To be based in Goiânia/GO region
What ICON can offer you:
Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family's needs
Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family's well-being
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others
Visit our careers website to read more about the benefits of working at ICON:
At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.