Chat Support Consultant, Crypto
Há 3 dias
Passionate about blockchain technology and the future of digital finance?What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience?Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.Excited?Let's see what it takes What you will do:Provide efficient and excellent customer support in crypto trading via live chat, tickets, and emailHandle customer inquiries, order disputes, and appealsProvide valid, accurate information and solutions to customer requestsManage complaints and appeals, including follow-ups on escalations when requiredMaintain up-to-date knowledge of the company's trading platform and general market conditionsUnderstand customers' needs and deliver constructive feedback to the management teamContinuously seek ways to improve team performance and work efficiencyBe a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidaysWhat you need to succeed in this role:Native Japanese and strong English proficiency (minimum B2; C1 preferred)At least 6–12 months of online customer support experience, preferably in crypto or financial servicesExperience in live chat support and handling customer inquiries Strong analytical, logical thinking, and problem-solving skillsProof validation skills or payment/banking knowledgeFinancial background is strongly preferredPositive and responsible attitudeCrypto industry knowledge is a plusCRM experience is an advantage Benefits and Perks:Flexible scheduleOpportunity to work fully remotelyInclusive international environmentCompensation in USDRewards system Good bonuses for referring friendsPaid intensive training and probationWork-life balanceResponsive management interested in your growth and long-lasting cooperationGreenhouse conditions for self-development*The items listed in this section may vary depending on the terms of your engagement.Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.Who are we?SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.We work with clients from over 30 countries and speak over 60 languages.Since ****, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.We welcome people with various backgrounds and experiences.Grab the chance to join us and send your CV in English, pointing out your outstanding skillsVisit our website: DISCLAIMERWe are a multinational company with unbiased views.The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.
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Chat Support Consultant, Crypto
Há 3 dias
Curitiba, Brasil Supportyourapp Tempo inteiroPassionate about blockchain technology and the future of digital finance?What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience?Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new...
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Chat Support Consultant, crypto
Há 6 dias
Curitiba, Paraná, Brasil SupportYourApp Tempo inteiroPassionate about blockchain technology and the future of digital finance?What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience?Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new...
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(Native Chinese) Chat Support Consultant, crypto
2 semanas atrás
Curitiba, Brasil SupportYourApp Tempo inteiro(Native Chinese) Chat Support Consultant, crypto (Remote) 3 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Passionate about blockchain technology and the future of digital finance? What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience? Join our...
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(native Japanese) Chat Support Consultant, crypto
1 semana atrás
Curitiba, Brasil SupportYourApp Tempo inteiro(native Japanese) Chat Support Consultant, crypto (Remote) 3 weeks ago Be among the first 25 applicants Passionate about blockchain technology and the future of digital finance? What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience? Join our team as a Chat Support Consultant today and thrive in a...
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Curitiba, Brasil Supportyourapp Tempo inteiroPassionate about blockchain technology and the future of digital finance?What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience?Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new...
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(Native Chinese) Chat Support Consultant, Crypto
Há 14 horas
Curitiba, Brasil Supportyourapp Tempo inteiroPassionate about blockchain technology and the future of digital finance?What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience?Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new...
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Sr. SAP ABAP Support Consultant
2 semanas atrás
Curitiba, Brasil Cognizant Tempo inteiroJob Summary We are seeking an experienced SAP ABAP Support Consultant to provide technical support and development expertise for SAP systems operating in the US time zone. The role involves troubleshooting enhancements and maintenance of ABAP programs to ensure smooth business operations. Responsibilities Develop and implement advanced SAP solutions using...
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Sap Quality Management Consultant
2 semanas atrás
Curitiba, Brasil Optiwisers Tempo inteiroSAP QM Consultant (Contract) – Pharma Industry / LIMS Integration📍 Location: Brazil – Remote / Hybrid (depending on project)📅 Contract Type: Freelance / Independent Contractor💰 Duration: 12 months (extendable)About the OpportunityWe are looking for an experienced SAP QM Consultant (Contractor) to support SAP S/4HANA implementation and...
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Sap Quality Management Consultant
2 semanas atrás
Curitiba, Brasil Optiwisers Tempo inteiroSAP QM Consultant (Contract) – Pharma Industry / LIMS Integration??Location:Brazil – Remote / Hybrid (depending on project)??Contract Type:Freelance / Independent Contractor??Duration:12 months (extendable)About the OpportunityWe are looking for an experiencedSAP QM Consultant (Contractor)to supportSAP S/4HANA implementation and enhancement projectsfor...
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(Fluent German
Há 6 dias
Curitiba, Brasil Supportyourapp Tempo inteiroOverviewCustomer Support Consultant, remote (Luxury Brand) – fluent German & English.Join our multicultural, multilingual team and work from home in a luxury-brand environment.What You Will DoProvide exceptional customer support via emails and callsHandle inquiries in the global CRM following established processesBuild positive and long-lasting...
