Hr Services Senior Manager

HR Services Senior Manager (Specialty Services)Join to apply for the HR Services Senior Manager (Specialty Services) role at KyndrylHR Services Senior Manager (Specialty Services)Join to apply for the HR Services Senior Manager (Specialty Services) role at KyndrylWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.
So why work at Kyndryl?
We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.
So why work at Kyndryl?
We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleAs a HR Services Senior Manager (Specialty Services) you will support specialized services for a regional area of responsibility and partners with the regional and country HR teams and COEs to facilitate service support and execution.
Partner and collaborate with global leader and leadership teams to develop and deliver HR solutions that proactively support business strategy, results and employee engagement.
Provide service support to HR on multiple global initiatives including leading executive services for the region, performance, restructuring, enablement support and basic reporting.
Provide specialist advice based on the best practice employed across multiple counties, to stakeholders.
Drive a robust operating system across the global HR operating model to deliver proactive HR support to all stakeholders, in line with business objectives.Responsibilites:Oversees specialized services of your region, including effectiveness of HR service delivery processes and procedures and partnerships with regional and local teamsMaintain common standards and operating procedures for your HR services area to ensure consistent delivery and adherence to SLAs and KPIs at a regional and global levelAdhere to compliance with company policies, SOPs and global procedures across serviceMonitor, analyze, and report on service delivery metrics, identifying trends and opportunities for improvement to drive operational excellenceCollaborates and supports key specialty service areas, including executive servicesDrive transformation and service processes to efficiency, with ability transform processes in different ways.Foster a proactive approach to managing change, supporting the team in adapting to new processes, systems, and technologies in a fast-evolving environmentPartner with cross-functional teams to align HR services with business needs, promoting effective communication and collaboration to ensure the highest level of service deliveryLead and participate in HR projects and initiatives as needed.Your Future at KyndrylEvery position at Kyndryl offers a way forward to grow your career.
We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms.
Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.Who You AreYou're good at what you do and possess the required experience to prove it.
However, equally as important – you have a growth mindset; keen to drive your own personal and professional development.
You are customer-focused – someone who prioritizes customer success in their work.
And finally, you're open and borderless – naturally inclusive in how you work with others.Required Skills and Experience:Experience in a Human Resources functionFluent in EnglishHR Service Partner experience plus leading service teams through transformationProficient in service data insights, ServiceNow, Microsoft office such as Excel, Word and Power-pointExcellent interpersonal and communication skills, with the ability to collaborate effectively with diverse teamsGood problem-solving and analytical skills, sensitive to data and detail orientated Preferred Skills and ExperienceBachelor's degree in Business/Human Resources or any related areaStrong organizational skills, attention to detail, and the ability to manage multiple projects simultaneouslyPreferred Skills and Experience:Proficient in SpanishBeing YouDiversity is a whole lot more than what we look like or where we come from, it's how we think and who we are.
We welcome people of all cultures, backgrounds, and experiences.
But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice.
This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture.
That's the Kyndryl Way.What You Can ExpectWith state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value.
Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey.
Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more.
Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.
At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.Get Referred
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionEducation, Strategy/Planning, and Human ResourcesIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Kyndryl by 2xWe're unlocking community knowledge in a new way.
Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr