Network Administrator

1 semana atrás


Ituiutaba, Brasil Georgiatek Systems Inc. Tempo inteiro

Network Engineer / Network AdministratorLocation: Avenida Roque Petroni 999, Morumbi – São PauloWork Model: Hybrid (2–3 days per week, depending on need)Contract: Long TermJob SummaryWe are looking for a motivated Network Engineer (Junior–Mid Level) to join our IT team in São Paulo. The successful candidate will play a key role in providing LAN/WAN support, troubleshooting enterprise network infrastructure, and coordinating with ISPs and global teams. This role requires strong technical expertise, hands-on troubleshooting skills, and effective communication in Portuguese, English, and Spanish.Key ResponsibilitiesProvide end-user support for LAN and WAN networks, resolving incidents and service requests.Perform network device replacement, configuration, and console access for troubleshooting and upgrades.Support planned change windows (e.g., internet line and MPLS upgrades).Manage and escalate ISP tickets in Portuguese, English, and Spanish.Handle incident queue management in Service Now, ensuring timely response and resolution.Coordinate with ISPs and vendors for new line contracts, upgrades, and site expansions.Assist in the configuration, monitoring, and support of Cisco Firewalls, Switches (9200/9300 Series), and Nexus equipment in Data Centers.Provide basic Wi-Fi and Cisco WLC support, including troubleshooting and small-scale changes.Requirements5+ years of experience in end-user support for LAN/WAN networks.Strong hands-on skills in network troubleshooting, replacement, and console access.Experience with Cisco Firewalls, Switches (9200/9300 Series), and Nexus platforms.Familiarity with Wi-Fi and Cisco WLC (basic support level).Experience with incident and change management systems (preferably Service Now).Ability to work effectively during planned change windows and maintenance.Proven experience liaising with ISPs for incident handling and service requests.Availability to work in a hybrid model (3 days on-site at Morumbi, SP).LanguagesPortuguese: NativeEnglish: AdvancedSpanish: BasicPreferred SkillsExperience in Data Center networking environments.Knowledge of MPLS, VPNs, and internet circuit upgrades.Strong troubleshooting and documentation skills.Ability to work independently and collaborate with global teams.



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