Store Manager- Baghdad New Store

Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everydayWe are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year.For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification.We have over 45,000 team members in 17 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do.If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.Role PurposeThe Store Manager – Hypermarket is responsible for ensuring a seamless delivery of service within the assigned Hypermarkets, as well as driving the operations to ensure maximum sales, maximum profitability, optimum stock management, increase in customer satisfaction and continued business growth.The role holder is also responsible for overseeing and implementing action plans for improvement.ResponsibilitiesRole Details – Key Responsibilities and Accountabilities:Hypermarket Strategy Development and ImplementationEnsure implementation of MAF Retail's hypermarket plans in line with the hypermarket strategies and procedures in collaboration with the Head Office and Corporate OfficeCommercial PerformanceApply qualitative and quantitative analysis to measure and evaluate commercial performance, and provide recommendations to increase profitability and sales turnoverMaximize sales and profitability by controlling costs within the budgetary guidelinesIdentify internal and external opportunities for the hypermarket to enhance and optimize commercial performanceInitiate and ensure application of comparative studies between departments that can contribute to the efficiency of the commercial performanceMerchandise and Stock ManagementGuarantee the application of the commercial policy agreed for the hypermarket and ensure a coherent price structure according to the strategyReview and analyse stock and sales reports and implement corrective action to be taken if necessaryCollaborate regularly with the Merchandising teams to ensure attractive and convenient aisle display for customerCoordinate regularly with Department Heads to ensure effective stock management (stock value, out of stock, orders and timely merchandise deliveries)Audit merchandise plans/layouts and ensure effective implementation as per the required guidelinesImplement strategy to ensure lowest waste and shrinkage ratioHypermarket Service FunctionsOversee the enhancement of hygiene standards and the hypermarkets safety and securitySupervise the ongoing service and maintenance of the hypermarket's assetsLead and guide the team to drive and enhance customer service, and facilitate customers' requirements as per the required standardsLead the services functions to ensure that the hypermarket receives appropriate and efficient support services to run the day-to-day operationsEnsure that the hypermarket is in compliance with operating and customer service standardsEnsure that the hypermarket is in compliance with the MAF Retail's health, safety and hygiene standardsHuman Capital ResponsibilitiesAssist in implementation of the performance management process by setting objectives, monitoring performance, and provide constructive feedback and provide inputs to senior managementProvide mentorship for the purpose of developing a continuous talent pipeline for key rolesProvide inputs on training needs and coordinate with the HC department to ensure facilitation of training requirementsDevelop and implement on the job-training for the teamProvide inputs for the development of annual manpower planEnsure the implementation of MAF Retail's corporate policies and relevant proceduresFinancial ResponsibilitiesEnsure alignment of procedures in accordance with the Delegation of Authority (DOA)Assist in monitoring allocated budget to ensure compliance and highlight possible issuesProvide inputs on the preparation of budget when necessaryProvide inputs on cost reduction measuresQualification, Experience & SkillsMinimum Qualifications/EducationBachelor's Degree in Business AdministrationMaster's Degree in in Business Administration is preferredMinimum Experience8+ years relevant experience in a similar role, 5+ years in a Retail BusinessSkillsExcellent interpersonal and communication skillsStrong people and negotiation skills – capable to easily build relationships across all levelsLeadership skillsStrong and pragmatic problem solving coupled with analytical capabilitiesHighly organized with strong multitasking skills#J-*****-Ljbffr