Account Strategist

IMPORTANT: Upload your resume as a PDF.Resumes in other formats (e.g., DOC or DOCX) will be automatically disqualified by our AI systemsAbout GrowthX AIAt GrowthX, we design growth systems that integrate AI automation and expert guidance to help marketing teams with content creation, distribution, and conversion.Since our founding in 2024, we've hit seven-figure annual revenue, grown by double digits month-over-month, and teamed up with incredible partners from startups to publicly traded leaders like: Ramp, Webflow, Abnormal Security, Superhuman, Vapi AI, Homebase, Strapi, Galileo AI, Rapyd to name a few.Our approach combines:Advanced AI Workflows: Automating and optimizing growth processes—from content creation to distribution—so clients can scale efficiently.Expert Insights: Pairing AI-driven solutions with human expertise to ensure nuanced, high-quality outputs.End-to-End Solutions: Covering the entire growth funnel, from lead generation to conversion optimization.We go beyond software; we become our clients' growth partners by leveraging technology, strategy, and hands-on execution.About the roleWe're hiring an Account Strategist to help scale our Growth Agency.This is not your typical account management role — We're looking for someone who thinks beyond playbooks - someone who is deeply curious, driven by first-principles thinking, and excited to help define what modern service delivery looks like in the age of AI.You'll be the connective tissue between our clients, internal teams, and evolving product offerings — helping clients succeed while shaping how we scale service delivery.You might be a fit if you...Have 2–5 years of experience in account strategy, account management, program management, or customer success — ideally in an agency or high-touch SaaS environment.Are an excellent communicator with a track record of building strong client relationships.Have a commercial mindset — you understand client value, spot growth opportunities, and know how to align solutions with business outcomes.Can confidently quarterback across internal teams (product, engineering, design) to advocate for your clients while protecting internal bandwidth.Are highly organized, detail-driven, and great at managing competing priorities.Thrive in fast-paced, high-ambiguity environments and love building from scratch.Are intellectually curious, and have heavily experimented with or implemented AI and automation tools in your daily work.What you'll doAct as the strategic lead for a portfolio of clients, owning the relationship post-sale and driving long-term success.Deeply understand and translate client goals and feedback into a clear strategy, communicating any product or delivery requirements to our internal teams.Serve as a trusted advisor, helping clients get the most out of our services and platform.Identify upsell and expansion opportunities, and partner with sales to drive growth.You'll also flag any account risks early, and proactively address concerns before they become blockers.Develop scalable processes and playbooks to improve how we manage accounts as we grow.Communicate with clarity and confidence in both internal and external settings.Stay curious and informed about new tools, trends, and use cases in AI and automation - and bring those insights to our team and clients.Bonus points if...You've worked in a high-touch agency or consulting environment.You're familiar with B2B SaaS or technical service delivery.You've built processes or systems to improve client engagement and retention.You've spent countless hours with tools like Claude & ChatGPT.Perks: Fully Remote WorkWork from anywhere—your productivity, your spaceWe help set up your work environment to enable your best work.Minimal meetings and async communication for deep focus Ample Time OffEnablement for you to recognize your countries holidaysWe encourage you to take the time you need to rechargeProfessional GrowthWe're an AI forward culture and work environment - Learn all things AIAccess to training, workshops & mentorship programsSupport for external conferences & industry events Collaborative CultureOpen communication & feedback-driven environment.Clear, concise communication is key to our success.Work Visa: Applicants must have legal authorization to work in the country of residence.We are not able to provide employment visa sponsorship at this time.#LI-Remote#J-18808-Ljbffr