Spanish Customer Specialist
1 semana atrás
Company DescriptionAs United Innovation, we have been developing mobile applications since 2010.We reach millions of people by releasing our applications in AppStore and Google Play Store.We have millions of registered users.
We support many languages in our applications.We aim to completely finish the user by developing innovative and user -friendly products.
We do not work B2B or B2C.
At the same time, we carry out all advertising processes of our applications.Role DescriptionThis is a full-time remote role for a Customer Specialist at United Innovation Solutions LLC.
The Customer Specialist will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and analyzing customer feedback to improve services.Deliver high-quality, personalized, and efficient customer service via live chat, email, and WhatsApp.Accurately document customer feedback for further analysis.Stay informed about application feature changes to understand user pain points and assist in addressing their concerns.Assist the Product Manager in analyzing customer needs and issues.QualificationsFluency in English & SpanishCustomer Satisfaction and Support experienceInterpersonal Skills and Communication abilitiesExcellent written and verbal Communication skillsProblem-solving abilitiesAttention to detailComfortable with technology, including computers, social media platforms, and video chat applications.Experience in a customer-facing role is a plusAble to work independently in a fast-paced environment.Deep passion for video chat applications, vision, and values of the company.Good sense of humor, strong teamwork skills, and a willingness to accept feedback constructively.
-
Customer Onboarding Specialist
2 semanas atrás
Porto Alegre, Brasil beBeeCustomerOnboarding Tempo inteiroWe are seeking a dynamic specialist to drive successful customer onboarding and provide ongoing technical support. Main Responsibilities: Lead customer implementations through comprehensive onboarding sessions via video conferencing Assist clients with setup & configuration of customer workspaces including locations management, user roles & permissions,...
-
Customer Service Agent
2 semanas atrás
Porto Alegre, Brasil Influx. Inc Tempo inteiroInflux provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe. We’re looking for detail-oriented and thoughtful people to join our growing international team! **Duties** - You’ll be tasked with answering...
-
Customer Service Agent
1 semana atrás
Porto Alegre, Brasil Influx. Inc Tempo inteiroInflux provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe.We’re looking for detail-oriented and thoughtful people to join our growing international team!**Duties**- You’ll be tasked with answering customer...
-
Customer Success Specialist
3 semanas atrás
Porto Velho, Rondônia, Brasil f5 estratégia Tempo inteiroSobre a f5 estratégia Somos uma agência de Marketing, Digital, focada em performance e especialistas em saúde. O desafio Buscamos um(a) profissional para atuar em Customer Success com forte viés comercial, responsável por garantir a satisfação dos nossos clientes e gerar oportunidades de expansão dentro da base. Suas responsabilidades Construir e...
-
Brazil Liaison Specialist
2 semanas atrás
Porto Alegre, Brasil beBeeRelationship Tempo inteiroBrazil Liaison Specialist Job Profile: About the Role We seek an accomplished Relationship Manager to serve as a primary point of contact, further enhancing customer experience and driving business success in Brazil. Key Responsibilities Foster strong relationships with global VIP clients across Brazil and LATAM, ensuring exceptional client acquisition and...
-
Senior Virtual Customer Success Partner
2 semanas atrás
Porto Alegre, Brasil SAP Tempo inteiro**We help the world run better** **Key Areas of Responsibility and Tasks** Customer First is aiming to create an industry-leading digital customer engagement experience that provides an easy-to-use digital entry point with on-demand access to self-help, guidance, and experts from SAP (vCSP) to our customers after they have purchased an SAP solution. The...
-
Senior Virtual Customer Success Partner
1 semana atrás
Porto Alegre, Brasil SAP Tempo inteiro**We help the world run better****Key Areas of Responsibility and Tasks**Customer First is aiming to create an industry-leading digital customer engagement experience that provides an easy-to-use digital entry point with on-demand access to self-help, guidance, and experts from SAP (vCSP) to our customers after they have purchased an SAP solution. The...
-
Senior Virtual Customer Success Partner
1 semana atrás
Porto Alegre, Brasil SAP Tempo inteiro**We help the world run better****Key Areas of Responsibility and Tasks**Customer First is aiming to create an industry-leading digital customer engagement experience that provides an easy-to-use digital entry point with on-demand access to self-help, guidance, and experts from SAP (vCSP) to our customers after they have purchased an SAP solution. The...
-
Senior Virtual Customer Success Partner
1 semana atrás
Porto Alegre, Brasil SAP Tempo inteiro**We help the world run better** **Key Areas of Responsibility and Tasks** Customer First is aiming to create an industry-leading digital customer engagement experience that provides an easy-to-use digital entry point with on-demand access to self-help, guidance, and experts from SAP (vCSP) to our customers after they have purchased an SAP solution. The...
-
Senior Virtual Customer Success Partner
1 semana atrás
Porto Alegre, Brasil SAP Tempo inteiro**We help the world run better****COMPANY DESCRIPTION**SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up...
