Critical Environment Technician

**Critical Environment Technician - Night Shift**:
Campinas, São Paulo, Brazil
Date posted
**May 28, 2025**
- Job number
**1818612**
- Work site
**Microsoft on-site only**
- Travel
**0-25**%**
- Role type
**Individual Contributor**
- Profession
**Data Center**
- Discipline
**Critical Environment Ops**
- Employment type
**Full-Time**
**Overview**:
- As a Critical Environment Technician (CET) in Microsoft's Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running.
This could be anything from coordinating with supplier/vendors, recognizing safe versus unsafe work environment, having a hands-on understanding of how critical environment equipment works, performing various types of maintenance, responding to onsite incidents while coordinating with other critical facilities professionals, and using telemetry and other platforms to monitor equipment performance and operations.
You will be working at the alarm monitoring center.
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services.
As a CO+I Critical Environment Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.
As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft's mission is to empower every person and every organization on the planet to achieve more.
As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Qualifications**:
**Required/Minimum Qualifications**
- High School Diploma, GED, or equivalent AND 1+ year(s) mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
- OR equivalent experience.
- Business level fluency to read, write and speak English.
**Background Check Requirements**:
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
**Additional or Preferred Qualifications**
- High School Diploma, GED, or equivalent AND 3+ years mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
- OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 2+ years mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
- OR equivalent experience.
**Responsibilities**:
**Responsibilities**:
- Serve as an operations specialist in one major area of CE operations (e.g., electrical, mechanical, controls, generators) and works on advanced tasks independently.
- Inspect and supervise critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning (HVAC), mechanical systems), building, and grounds regularly for unsafe or abnormal conditions and escalate per applicable policies and standards.
- Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work.
- Safely and quickly respond to and lead onsite incident response teams for all abnormal conditions that impact operations, and coordinates with other critical facilities professionals to perform corrective repairs, without supervision.
- Enhance, develop new or follow preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to CE operations and incidents.
- Under mínimal oversight, perform various types of maintenance (e.g., planned, predictive, corrective) a