Technical Support Engineer
2 semanas atrás
Company & ProductOur client is a Business Intelligence platform enabling customers to connect multiple data sources (e.g., Excel, SQL) into a unified environment, build interactive dashboards, apply formulas, and customize via plugins, scripts, and embedding. The product supports both Saa S and on-prem deployments. Support is organized into 4 pods: Analytics, Dev Ex, Data, and Infra.About Role:As a Technical Support Engineer you will work with leading enterprise organizations and startups to realize the power of data analytics. Our Technical Support team spans the globe and has recently begun a major transformation effort to move to a SWARM model for our tools, processes, and organizational structure. This shift focuses on driving a collaborative, rewarding environment that measures value creation and team playing. Our team is aligned directly with our Product and Engineering teams through a robust Subject Matter Expert program.Responsibilities:? Investigate technical problems and diagnose root causes in Linux and Windows servers? Develop, design, and propose solutions to meet the technological and business needs of customers (e.g. workarounds for product issues and additional features)? Manage critical issues that impact customer's business? Work with R& D and Product teams to meet customer requirements and improve our product? Present complex technical information about the product to the customers? Take part in the creation and maintenance of our knowledge-based and community? Work with Linux shell, Rest API, Web applications troubleshooting, application installations, identifying process improvements, debugging, comprehending technical documentsWork Hours: US East business hours.Main Skills (What You've Already Accomplished... So Far):? You already experienced with supporting complex product infrastructure and applications? You have experience with troubleshooting web applications? You have experience with databases such as MS SQL, My SQL, Oracle etc, SQL scripting at least at basic level? You already worked with ETL and BI tools such as Microsoft Power BI, Talend, SSRS, Business Objects, Cognos etc OR you are able to write and understand complex formulas? You have experience working with logs, and various monitoring tools such as Grafana, New Relic, Kibana? You are familiar with Linux? You have experience in communication with English-speaking customersNice to have:? Experience with virtualization and cloud services (AWS, v Sphere)? Web development background and/or programming familiarity ( specifically Java Script)? Experience with No SQL databases such as Mongo DB or Hadoop? Experience with Rest API? Networking knowledges
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Technical Support Engineer
2 semanas atrás
Ituiutaba, Brasil Allstarsit Tempo inteiroCompany & ProductOur client is a Business Intelligence platform enabling customers to connect multiple data sources (e.g., Excel, SQL) into a unified environment, build interactive dashboards, apply formulas, and customize via plugins, scripts, and embedding. The product supports both Saa S and on-prem deployments. Support is organized into 4 pods:...
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Application Support Engineer
Há 4 dias
Ituiutaba, Brasil Hcltech Tempo inteiroThe Application Support Engineer will provide technical and functional support for a portfolio of business-critical applications, including maintenance, quality, EHS, production monitoring, IoT integration, and access control systems.The role requires troubleshooting, user support, system monitoring, and collaboration with vendors and internal teams to...
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Azure Support Engineer
1 semana atrás
Ituiutaba, Brasil Buscojobs BR C2 Tempo inteiroPosition Description:We seek a talented Azure Senior Support Engineer. The Ideal candidate will provide advanced technical support and guidance to enterprise customers, leveraging Microsoft Azure services. You will troubleshoot complex issues, collaborate with engineering teams, and ensure customer satisfaction by delivering timely and effective solutions....
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Technical Support Engineer
1 semana atrás
Ituiutaba, Brasil Allstarsit Tempo inteiroAbout the ProjectOur client is a Business Intelligence platform enabling customers to connect multiple data sources (e.g., Excel, SQL) into a unified environment, build interactive dashboards, apply formulas, and customize via plugins, scripts, and embedding. The product supports both Saa S and on-prem deployments. Support is organized into 4 pods:...
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Technical Support Engineer
2 semanas atrás
Ituiutaba, Brasil Kaspersky Tempo inteiroKaspersky has been protecting individuals and corporate clients all over the world from cyber threats for 27 years. We have 400 million unique users, 270 000 corporate clients, 517 products, 1100 technological patents and 34 offices around the world.Today our team has more than 5 000 top level experts, all of them regular people with their own talents and...
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Information Technology Support Engineer
1 semana atrás
Ituiutaba, Brasil Teceze Tempo inteiroJob Title: On-Site IT Support Engineer Overview We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer...
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Technical Solution Engineer
2 semanas atrás
Ituiutaba, Brasil Contemporary Amperex Technology Co., Limited Tempo inteiroAbout CATLCATL invites you to continue our legend of green energy!CATL is a World Fortune 300 Company, a global leader who provides premier EV battery and energy storage battery for the world. CATL's EV battery consumption volume has ranked No.1 in the world for seven consecutive years and global energy storage battery shipment has also ranked No.1 for three...
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Senior Technical Support Engineer
2 semanas atrás
Ituiutaba, Brasil Kaspersky Tempo inteiroKaspersky has been protecting individuals and corporate clients all over the world from cyber threats for 27 years. We have 400 million unique users, 270 000 corporate clients, 517 products, 1100 technological patents and 34 offices around the world.Today our team has more than 5 000 top level experts, all of them regular people with their own talents and...
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Technical Support Specialist
1 semana atrás
Ituiutaba, Brasil Bask Health Tempo inteiroAbout Bask HealthBask Health is a fast-growing SaaS company on a mission to power the next generation of telehealth businesses.We help healthcare entrepreneurs launch, manage, and scale their virtual care services through modern infrastructure, easy-to-use tools, and expert operational support.We're a driven and collaborative team focused on enabling...
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Information Technology Support Engineer
1 semana atrás
Ituiutaba, Brasil Teceze Tempo inteiroOverviewWe are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact...
