Empregos atuais relacionados a Customer Support Representative, Level 1 - Propriá - Jove
-
Customer Service Representative
3 semanas atrás
Propriá, Brasil Vantage Tempo inteiroVantage is a global, multi-regulated, multi-asset broker based in Sydney, offering clients access to trading CFDs on Forex, Commodities, Indices, Shares, and Cryptocurrencies. With over 10 years of market experience, Vantage has a strong presence with more than 1,000 employees across 30 global offices. Vantage provides a trusted trading ecosystem and a...
-
Sales Support Analyst
1 semana atrás
Propriá, Brasil Keeta Tempo inteiroJob Responsibilities Assist Brazilian key account sales team to achieve sales targets, provide sales support and operational support. Follow up customer needs, assist chain merchants to deal with financial reconciliation data collation, problematic customer service work order statistics, monthly / quarterly reports and other related work, solve customer...
-
Customer Support
3 semanas atrás
Propriá, Brasil Fullpond Tempo inteiroDescrição da vaga Position Summary We are looking for a Customer Support & Revenue Operations Specialist to join a fast-growing real estate startup in the U.S. This is a hybrid role that combines helpdesk support, HubSpot operations, outbound sales assistance, and light marketing support. The ideal candidate has strong experience managing support tickets,...
-
Junior Support Analyst
1 dia atrás
Propriá, Brasil Mtech Systems Tempo inteiroJunior Support Analyst Reports To: Manager of Support Department : SupportLocation : Hybrid – Blumenau, BrazilAt MTech Systems, our company mission is to increase yield in protein production to help feed the growing world population without compromising animal welfare or damaging the planet.We aim to create software that delivers real-time data to the...
-
Inside Sales Representative
2 semanas atrás
Propriá, Brasil Worldpay Tempo inteiroWe’re looking for an Inside Sales Representative II to join our Enterprise Sales team in Brazil to help us unleash the potential of every business. Are you ready to make your mark? Then you sound like a Worldpayer. About the team Worldpay is seeking individuals who wants to work in a high velocity environment to join our Inside Sales team. Our...
-
Sales Support Analyst
Há 2 horas
Propriá, Brasil Keeta Tempo inteiroJob ResponsibilitiesAssist Brazilian key account sales team to achieve sales targets, provide sales support and operational support.Follow up customer needs, assist chain merchants to deal with financial reconciliation data collation, problematic customer service work order statistics, monthly / quarterly reports and other related work, solve customer...
-
German-Speaking Freelance Customer Support
3 semanas atrás
Propriá, Brasil Workster Tempo inteiroYour Role Respond to customer inquiries via email, chat, and occasional phone calls. Assist customers in selecting the right e-bike based on needs, preferences, and budget. Provide accurate product details and personalised recommendations. Give updates on deliveries and handle after-sales issues (warranty, missing parts, adjustments). Escalate and resolve...
-
Devsecops Engineer
2 semanas atrás
Propriá, Brasil Sky Systems, Inc. (Skysys) Tempo inteiroContract Duration : Long Term Work Schedule : 8 hours / day (Mon-Fri) About the Role We are seeking a DevSecOps Engineers to support and scale secure, reliable delivery pipelines for enterprise AI and platform initiatives . This role embeds security, compliance, and operational excellence directly into the SDLC, working closely with platform and engineering...
-
Technical Support Engineer-Latam
3 semanas atrás
Propriá, Brasil Streamax Tempo inteiroResponsibilities Respond to technical questions raised by customers during equipment installation, configuration, debugging and operation. Track and solve problems occur during product use, and collaborate with the R&D or quality team at headquarters. Assist sales and project teams in providing pre-sales technical support, solutions presentation and engaging...
-
Devsecops Engineer
1 hora atrás
Propriá, Brasil Sky Systems, Inc. (Skysys) Tempo inteiroContract Duration : Long TermWork Schedule : 8 hours / day (Mon-Fri)About the RoleWe are seeking a DevSecOps Engineers to support and scale secure, reliable delivery pipelines for enterprise AI and platform initiatives .This role embeds security, compliance, and operational excellence directly into the SDLC, working closely with platform and engineering...
Customer Support Representative, Level 1
Há 4 horas
JoVE is the world-leading producer and provider of video solutions with the mission to improve scientific research and education.Millions of scientists, educators and students use JoVE for their research, teaching and learning.Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford.As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.The RoleWe are seeking an experienced Customer Support Representative to be on the front lines by answering questions and troubleshooting technical problems.You will assist customers with JoVE's products and also guide clients through any technical issue they might encounter.If you are an energetic self-starter problem solver with a basic technical background and excellent communication skills, we want to talk to you.The Support Team here at JoVE is providing support not only to external customers but also to internal JoVE employees on a 24x7 basis.ResponsibilitiesManage large amounts of incoming tickets.Provide support to answer inquiries on products.Accept and handle technical requests.Triage tickets to the correct L2 teams.Follow communication procedures, guidelines and policies.Provide accurate, valid and complete information by using the right methods / tools.Build sustainable relationships and trust with customers through open communication.Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.Keep records of customer interactions, process customer accounts and file documents.Take the extra mile to engage customers.Perform other specific duties or assignments as directed by Team Manager.Skills And QualificationsA Bachelor's in Computer Science or related field.2+ years of demonstrable experience in customer support.Excellent communication and interpersonal skills, verbal and written, are required to effectively and accurately communicate in English.Ability to communicate with both technical and non-technical personnel in a clear and easy fashion.Basic understanding of KPIs and Metrics.Attention to detail is key to this position.Must be able to accommodate flexible work schedules based on business needs.Must have technical / diagnostic ability along with analytical ability to diagnose problems above basics, and basic mechanical skills.Understand how to use a web browser console log in the debugging process.Understanding of Public / Private IP addresses and Domain names.Understanding what a Firewall does.What does a Proxy Server do.Understanding of the basics of SSO.Why Join JoVE?A competitive compensation package.You will make a direct impact in accelerating science research and education.Opportunity to work with global teams and in an environment that promotes innovation and collaboration.Our strong promotion from within culture draws a clear path to advance your career with us.#J-*****-Ljbffr
