
Senior Product Support Escalation Engineer
Há 5 dias
About Singular Singular is the next-gen attribution and marketing analytics platform, empowering marketers with actionable insights from previously siloed data.We aggregate and normalize campaign data from thousands of channels, connect it with lower-funnel attribution, and deliver ROI measurement across every touchpoint.Backed by top investors with $50M raised, we partner with leading brands like Lyft, Warner Bros, Airbnb, , Microsoft, and Zynga.With a strong product, growing customer base, and talented team, now is the perfect time to join usThe Role We're looking for a Senior Product Support Escalation Engineer — a problem-solver who thrives in fast-paced environments, embraces challenges, and is passionate about improving customer experiences.You'll be the technical voice for our customers, tackling complex issues, and shaping how our product evolves.What You'll DoBe the primary technical support contact for customers, partners, and internal teams.Troubleshoot complex technical issues and drive resolutions.Partner with Product, Engineering, and QA to improve product functionality.Provide expert guidance on SDK integration and deployment.Mentor team members with your deep technical expertise.Advocate for customers by bringing feedback into product discussions.What You'll Need4+ years in technical product support (B2B/SaaS preferred).Hands-on experience supporting software in production environments (Mobile & Web).Strong skills in scripting, SQL, APIs, HTML, HTTP, and debugging tools.Experience in mobile advertising analytics or AdTech is a plus.Excellent problem-solving, analytical, and communication skills.Why Join Us?Work with world-class customers & products Be part of a fast-growing, innovative company Collaborate with talented, global teams A culture that values creativity, ownership & customer advocacy
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Escalation Manager
Há 2 dias
Curitiba, Brasil Palo Alto Networks Tempo inteiroOur MissionAt Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for...
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Technical Expert For Complex Problem Solving
2 semanas atrás
Curitiba, Brasil Bebeecustomer Tempo inteiroJob TitleWe are seeking a highly skilled technical professional to fill the role of Senior Product Support Escalation Engineer.This position will involve working closely with customers, partners, and internal teams to provide expert technical support and guidance.Key Responsibilities:Be the primary point of contact for technical support inquiries from...
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Application Support Engineer Iii
Há 7 dias
Curitiba, Brasil Guidewire Software Tempo inteiroOverviewJoin to apply for the Application Support Engineer III - Data Products role at Guidewire Software.Summary: Are you passionate about customer success?Do you like digging into code, and have a drive to continuously learn and solve problems?Do you want to be part of a global team that provides the best customer service in the industry?If so, come join...
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Senior Site Reliability
Há 7 dias
Curitiba, Brasil Canonical Tempo inteiroSenior Site Reliability / Gitops EngineerJoin to apply for the Senior Site Reliability / Gitops Engineer role at Canonical Senior Site Reliability / Gitops Engineer1 day ago Be among the first 25 applicants Join to apply for the Senior Site Reliability / Gitops Engineer role at Canonical Get AI-powered advice on this job and more exclusive features....
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Software Engineer, iOS Core Product
Há 7 dias
Curitiba, Brasil Speechify Tempo inteiroJoin to apply for the Software Engineer, iOS Core Product - Curitiba, Brazil role at Speechify 2 days ago Be among the first 25 applicants Join to apply for the Software Engineer, iOS Core Product - Curitiba, Brazil role at Speechify PLEASE APPLY THROUGH THIS LINK: /> DO NOT APPLY BELOW The mission of Speechify is to make sure that reading is never a barrier...
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Senior Technical Support Engineer
3 semanas atrás
Curitiba, Brasil AgileEngine Tempo inteiroJoin to apply for the Shopify Developer (Senior) ID38554 role at AgileEngine AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place...
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Senior Engineer, Remote Support
4 semanas atrás
Curitiba, Brasil Rockwell Automation Tempo inteiroRockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...
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Application Support Engineer
3 semanas atrás
Curitiba, Brasil HCLTech Tempo inteiro**Role Overview** The Application Support Engineer position involves providing technical and functional support for a portfolio of business-critical applications. The role requires troubleshooting, user support, system monitoring, and collaboration with vendors and internal teams to ensure optimal application performance and compliance. Key Responsibilities:...
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Senior It Support Engineer
1 semana atrás
Curitiba, Brasil Rain Tempo inteiroJob DescriptionRain is the fastest-growing earned wage access (EWA) fintech in the U.S., serving 3.5 million employees and backed by top investors like QED and Prosus.We've raised nearly $400M in funding—including the largest Series A in fintech history—and just closed our Series B to fuel our next stage of hypergrowth.We're seeking an experienced Senior...
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Senior Site Reliability
4 semanas atrás
Curitiba, Brasil Canonical Tempo inteiroSenior Site Reliability / Gitops EngineerJoin to apply for the Senior Site Reliability / Gitops Engineer role at Canonical Senior Site Reliability / Gitops Engineer1 day ago Be among the first 25 applicants Join to apply for the Senior Site Reliability / Gitops Engineer role at Canonical Get AI-powered advice on this job and more exclusive features....