Senior Operations Analyst
Há 7 dias
Join to apply for the Senior Operations Analyst role at 99.About the Company If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet).We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).Since ****, we have been part of DiDi DiDi Global Inc., the world's leading mobility technology platform, pioneering solutions that start in Brazil and scale up to more than 12 countries.We focus on sustainability, safety, artificial intelligence, financial markets, and more.We enjoy challenges, work at a fast pace with respect, collaboration, and good humor, and draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.About The Team / Role We are looking for a customer-centric operations analyst to join our Operations team.Our mission is to build the best experience for our couriers and to drive strategic and sustainable growth.In this role, you will work on cross-functional strategic projects and you will be responsible for supporting data analyses that will help shape our business strategy – creating hypotheses, testing them, and developing solutions to improve our growth.You will improve both your technical and business skills through industry experience that will contribute to your professional development.ResponsibilitiesCreating SQL queries to help analyze business metrics;Doing A/B Tests regarding Marketplace metrics and assisting the teams in decision-making;Acting as a focal point for projects related to improving our Product solutions;Aligning all points related to these projects with other areas (Marketing, Legal, Operations, Product, Research, Safety, and others);Organizing all project information and transparently communicating developments and results to other teams in the company.QualificationsSQL skills;Analytical skills;Academic background in Business Administration, Economics, Engineering, or related areas (preferred);Advanced English.BenefitsWe create user value.We strive to always create valuable experiences for our users in everything we do.Our focus is to always innovate new experiences that are safe, pleasant and efficient.We are data-driven.We believe in making informed decisions by analyzing valuable metrics.Win-win Collaboration.Success is a team sport, and when we help partners and colleagues win, we win as well.We believe in integrity.Integrity is core to our business.Diversity & InclusionDiversity is one of our biggest strengths.Our differences make us distinct.We respect each other and believe in equal opportunities for all.We practice inclusion, plurality, and respect.We have a Governance of the Diversity Committee working with HR and leadership and identity groups (99Adapta, 99Afro, 99Cores, 99Mulheres, 99Mamães).The position is open to everyone, including pregnant people and people with disabilities (PwD).#J-*****-Ljbffr
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Belo Horizonte, Brasil 99 Tempo inteiroJoin to apply for the Senior Operations Analyst role at 99 . About the Company If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey. We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our...
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