Chief Technical Services Specialist

1 dia atrás


Manaus, Brasil Bebeetechnical Tempo inteiro

Job DescriptionWe are seeking a skilled and experienced Chief Technical Services Specialist to join our U.S. customer support team.The successful candidate will provide technical assistance, helping customers resolve their software and compliance-related issues.He/She will collaborate closely with cross-functional teams including Sales, Customer Success, Engineering, and Product.Additionally, the specialist will have access to industry-leading tool subscriptions such as Enterprise ChatGPT, Grammarly, and GitHub.Key Responsibilities:Provide daily technical assistance to customers via phone, email, or online platforms.Troubleshoot and resolve software and compliance-related issues in a timely manner.Collaborate with internal stakeholders to ensure seamless communication and resolution of customer issues.Stay up-to-date with industry trends and developments to maintain a high level of technical expertise.Required Skills and Qualifications:2+ years of experience in software support and technical services.Strong technical skills and knowledge of software applications and systems.Excellent communication and problem-solving skills.Ability to work independently and collaboratively as part of a team.Benefits:Competitive salary and benefits package.Opportunity to work with leading-edge technology and tools.Collaborative and dynamic work environment.



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