
Customer Care Specialist
Há 6 dias
Junior/Mid Customer Care Specialist Hi from Snov.io, the product company of Ukrainian origin Snov.io is a rapidly expanding IT company with roots in Ukraine, but a global reach with international offices in China and Brazil. Our company specializes in developing innovative solutions for B2 B cold sales, and we are seeking talent to join our team and help drive our continued growth.At Snov.io, we believe in fostering a supportive and collaborative environment where each team member can reach their full potential and contribute to the success of the company Right now we're searching for a Customer Care Specialist located in Florianópolis or a nearby area to join our team.The vacancy for a Customer Care Specialist is a position that requires a candidate with a good level of proficiency in English and skills in working with online chatsYour main responsibilities will include:Offer help to platform users and potential customersResolve product or service issuesFollow up to ensure resolution of customer situationsCommunicate with technical teamsCollaborate closely with our Marketing, Sales, CS, and internal stakeholders teamsCheck resolution of problems and follow up with clients by chat and email mainlyCreating and testing bugs to be forwarded to the technical areaQualifications:English B2+Service mindset - the ability to empathize, put yourself in other people's shoes, and communicate clearly and directly with customers as with internal team membersWillingness to go the extra mile to help customersAnalytical profile for technical conversationsPrior experience with L1 supportHands-on profile, to also act independentlyAbility to manage multiple simultaneous processesAbility to work in an agile and fluid environmentAvailability to work alternate shifts (also evening shifts)Spanish is a plusWhat we offer:Remote work20 days of Annual Leave10 days of Sick leavePossibility to have up to 60% of your courses covered for professional development.Opportunities for self-development, professional and personal growthFriendly and supportive staff and management After your second month with Snovio, you'll start receiving healthcare benefit.For your birthday, enjoy a gift of your choice. Just let us know your preference, and we'll take care of the deliveryAfter your first day, let us know your favorite pizza choice. Dinner is on usWe want you to stay with Snov.io for years and we want to build something really big together. #beasnovian
-
Spanish Customer Specialist
1 semana atrás
Ituiutaba, Brasil United Innovation Solutions Llc Tempo inteiroCompany DescriptionAs United Innovation, we have been developing mobile applications since 2010.We reach millions of people by releasing our applications in App Store and Google Play Store.We have millions of registered users. We support many languages in our applications.We aim to completely finish the user by developing innovative and user -friendly...
-
Spanish Customer Specialist
2 semanas atrás
Ituiutaba, Brasil United Innovation Solutions Llc Tempo inteiroCompany Description As United Innovation, we have been developing mobile applications since 2010.We reach millions of people by releasing our applications in AppStore and Google Play Store.We have millions of registered users.We support many languages in our applications.We aim to completely finish the user by developing innovative and user -friendly...
-
Customer Experience Specialist
1 semana atrás
Ituiutaba, Brasil Bebeecustomerservice Tempo inteiroRemote Customer Service JobJob Description:We are seeking a skilled customer experience specialist to handle phone, WhatsApp, and email inquiries for our telecom services.The ideal candidate will provide exceptional support to customers, resolve issues efficiently, and maintain accurate customer information.Required Skills and Qualifications:Fluent English...
-
Remote Customer Care Representative
2 semanas atrás
Ituiutaba, Brasil Indi Staffing Services Tempo inteiroRecognized as the leading software development company in the Americas, our client offers 100% remote modality and an excellent work environment where professionals can thrive and work in multicultural teams with flexible schedules and endless growth opportunities.Overview of the RoleJoin our team as a Customer Care Representative and embark on a journey...
-
Full-Time Remote Customer Service Specialist
2 semanas atrás
Ituiutaba, Brasil Bebeespecialist Tempo inteiroAbout Our Remote TeamWe are seeking a skilled Customer Service Specialist to join our global team.As a Customer Service Specialist, you will be responsible for delivering exceptional customer experiences via live chat, email, and WhatsApp.Your primary objective will be to handle customer inquiries, provide support, ensure customer satisfaction, and analyze...
-
Implementation Specialist Jr
1 semana atrás
Ituiutaba, Brasil Customer Intelligence Inc. Tempo inteiroCustomer Intelligence Inc. is a professional consulting service and marketing firm, providing cutting-edge services to help customers grow. CI specializes in the financial industry, Customer Intelligence Inc. also works with clients across multiple industries, payment brands, processing systems, and other enterprises with a focus on LATAM.PROFILINGBachelor's...
-
Client Care Analyst
1 semana atrás
Ituiutaba, Brasil Rimowa Tempo inteiroWelcome to RIMOWA, the first German Maison of the LVMH Group. We are a global lifestyle brand with a mission to create the essential tools for a lifetime of travel. For more than 125 years, we've dedicated ourselves to develop unique products where function coexists with luxury, heritage with innovation, and craftsmanship with design.At RIMOWA, we believe...
-
Customer Support Specialist
Há 2 dias
Ituiutaba, Brasil Sleekflow Tempo inteiroAbout Sleek FlowJoin Sleek Flow, a thriving Saa S startup that is experiencing rapid growth globally thanks to the support of renowned investors like Alibaba Entrepreneurs Fund and Tiger Global.Our mission is to develop the next generation of Conversational AI, empowering customer interactions across all channels—from messaging to voice—and enhancing...
-
Customer Support Specialist
1 semana atrás
Ituiutaba, Brasil Optiviq Inc. Tempo inteiroOPTIVIQ Inc. with roots in the Pulp & Paper Industry for nearly 40 years, holding the exclusive global license for the distribution and support of Opti Vision TM, a leading software solution for managing complex manufacturing processes. Owned by Constellation Software Inc., a global leader in vertical market software, we offer a unique environment that...
-
Customer Success Specialist, Life Sciences
1 semana atrás
Ituiutaba, Brasil Jove Tempo inteiroJo VE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students worldwide use Jo VE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including...