Encompass Support Specialist
Há 3 dias
Job OverviewThis role focuses on delivering exceptional end-user support for the Encompass LOS and Consumer Direct platforms.The ideal candidate will work closely with Scrum Teams and enhancement-focused groups to drive user experience, triage support queues, and resolve complex issues.Key ResponsibilitiesProvide advanced support to end users across Consumer Direct.Triage support requests and determine severity, ownership, and required actions.Analyze and troubleshoot technical issues, including access problems, workflow errors, data-entry difficulties, and general LOS usage queries.Communicate resolutions and recommended actions clearly and professionally.Elevate complex issues to senior administrators for resolution.
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Encompass Support Specialist
Há 3 dias
Belo Horizonte, MG, Brasil beBeeSupport Tempo inteiroJob Overview This role focuses on delivering exceptional end-user support for the Encompass LOS and Consumer Direct platforms. The ideal candidate will work closely with Scrum Teams and enhancement-focused groups to drive user experience, triage support queues, and resolve complex issues. Key Responsibilities Provide advanced support to end users across...
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Support Administrator
Há 3 dias
Belo Horizonte, Brasil Sonata Software Tempo inteiroSonata Software OverviewIn today's market, there is a unique duality in technology adoption.On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers.As a leading Modernization Engineering company, we aim to deliver modernization-driven...
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Customer Support
2 semanas atrás
Belo Horizonte, Brasil FullPond Tempo inteiroPosition Summary We are looking for a Customer Support & Revenue Operations Specialist to join a fast-growing real estate startup in the U.S. This is a hybrid role that combines helpdesk support, HubSpot operations, outbound sales assistance, and light marketing support.The ideal candidate has strong experience managing support tickets, excellent...
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It Support Specialist
Há 3 dias
Belo Horizonte, Brasil Bebeesupport Tempo inteiroWe are seeking a professional and skilled IT Support Specialist to deliver exceptional technical support to clients.The ideal candidate will ensure smooth and efficient operation of their IT environments.Key Responsibilities:Provide first- and second-line support via email and remote tools.Diagnose and resolve issues involving business applications such as...
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Sales Support Specialist
3 semanas atrás
Belo Horizonte, Brasil beBeeOperations Tempo inteiroJob Overview The role of an Operations Specialist involves providing administrative support to the sales team. This includes managing CRM hygiene, creating follow-ups and tasks, preparing weekly pipeline reports, and supporting contract preparation. Daily Tasks Maintain accurate customer accounts within the Cosign portal. Clean up and manage up to 4 sales...
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IT Support Specialist
Há 3 dias
Belo Horizonte, MG, Brasil beBeeSupport Tempo inteiroWe are seeking a professional and skilled IT Support Specialist to deliver exceptional technical support to clients. The ideal candidate will ensure smooth and efficient operation of their IT environments. Key Responsibilities: Provide first- and second-line support via email and remote tools. Diagnose and resolve issues involving business applications such...
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Technical Support Representative
3 semanas atrás
Belo Horizonte, Brasil beBeeCustomerSupport Tempo inteiroHelp Desk Specialist The key responsibility of a Help Desk Specialist is to provide prompt and effective technical assistance to customers experiencing issues with our applications. Analyze customer complaints and respond to them in a timely manner. Collaborate with other teams to resolve complex application-related problems. A successful candidate should...
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Technical Support Representative
3 semanas atrás
Belo Horizonte, MG, Brasil beBeeCustomerSupport Tempo inteiroHelp Desk Specialist The key responsibility of a Help Desk Specialist is to provide prompt and effective technical assistance to customers experiencing issues with our applications. Analyze customer complaints and respond to them in a timely manner. Collaborate with other teams to resolve complex application-related problems. A successful candidate should...
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Technical Support Associate
Há 7 dias
Belo Horizonte, Brasil beBeeCustomerService Tempo inteiroCustomer Service Specialist We are seeking a highly skilled Customer Service Specialist to join our team. As the first point of contact for our clients, you will provide technical support and troubleshooting expertise. Key Responsibilities: Manage incoming queries and provide timely resolutions. Answer product-related inquiries and handle technical requests....
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Customer Support Specialist
4 semanas atrás
Belo Horizonte, Brasil Varsity Tutors, a Nerdy Company Tempo inteiroCustomer Support Specialist (Work from Home) Join to apply for the Customer Support Specialist (Work from Home) role at Varsity Tutors, a Nerdy Company Role Overview The Customer Support Specialist plays a critical role in ensuring a seamless learning experience by providing comprehensive support to learners and families exclusively through digital channels....