Technical Support Representative

We are seeking a full-time, remote Technical Customer Support (TCS) Representative with 2+ years of Level 1 support experience, preferably in a doctor's office, veterinary clinic, hospital, or similar healthcare environment. You will use your critical thinking skills to listen to and understand customer needs, offering timely solutions that drive value and...

Help Desk Specialist The key responsibility of a Help Desk Specialist is to provide prompt and effective technical assistance to customers experiencing issues with our applications. Analyze customer complaints and respond to them in a timely manner. Collaborate with other teams to resolve complex application-related problems. A successful candidate should...

Technical Support Representative page is loaded## Technical Support Representativelocations: Belo Horizonte, Minas Geraistime type: Full timeposted on: Posted Todayjob requisition id: R **Career Area:**Product Support**Job Description:****Your Work Shapes the World at Caterpillar Inc.**When you join Caterpillar, you're joining a global team who cares not...

Product Support When you join Caterpillar, you're joining a global team that cares not only about the work we do but also about each other. We are makers, problem solvers, and future world builders creating stronger, more sustainable communities. We make innovation happen, with our customers, where we work and live. Together, we build a better world for all....

Job Overview We are seeking a seasoned technical professional to join our support team. As a key member of our global support organization, you will play a crucial role in ensuring exceptional customer service and resolving complex technical issues. Key Responsibilities: Troubleshoot intricate customer requests with analytical thinking and technical...

Customer Service Specialist We are seeking a highly skilled Customer Service Specialist to join our team. As the first point of contact for our clients, you will provide technical support and troubleshooting expertise. Key Responsibilities: Manage incoming queries and provide timely resolutions. Answer product-related inquiries and handle technical requests....

We are seeking an experienced customer support professional to fill a technical role. Job Description: Manage large volumes of incoming requests for assistance from customers. Provide detailed answers and solutions to product-related inquiries. Assess and handle complex technical issues that require specialized knowledge. Triage tickets to the correct teams...

Career Area:Product SupportJob Description:Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk...

Career Area: Job Description Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and...

Responsibilities: Face-to-face engagement (on-site support) with Customer to provide Technical Support In charge of or assist on POC (Proof of Concept), Demonstration, Presentation, technical exchanges, tracking and fixing technical issue, training partner and customer.Technical support by phone, email and another remote way.Provide training to internal and...