Technical Support Engineer
1 semana atrás
Responsibilities: Face-to-face engagement (on-site support) with Customer to provide Technical Support In charge of or assist on POC (Proof of Concept), Demonstration, Presentation, technical exchanges, tracking and fixing technical issue, training partner and customer.Technical support by phone, email and another remote way.Provide training to internal and external end users/partners.Requirements: Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication) or equivalent.Minimum of 2 years experiences in IT industry as technical engineer is required, including solid knowledge of network best practices.Thorough understanding of TCP/IP, including common protocols, applications, routing, and the OSI Model.Knowledge of firewall, UTM, Network Security technologies or Wireless Technologies and know well about main stream network equipment (likes used etc. Cisco, Juniper, Fortinet, Bluecoat, Riverbed, Aruba, Ruckus).Have strong analytical and problem-solving skills and a solid understanding of how to troubleshoot technical issues that involve network products.Certifications such as CCNA or CCNP along with proven experience will be helpful and desired.Excellent oral and written communication skills.
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Technical Support Engineer
3 semanas atrás
Belo Horizonte, Brasil Velozient Tempo inteiroWe are looking for a full-time, remote Technical Support Engineer with 2+ years of software support experience to join our U.S. client's customer support team. In this role, you will provide daily technical support, assisting customers in resolving their software and compliance-related issues. You will work closely with the Sales, Customer Success,...
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Technical Support Engineer
1 semana atrás
Belo Horizonte, Brasil Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!!Here you can transform your career!Why to join TCS?Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development.The ideal scenario to expand ideas through the right tools, contributing to...
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Technical Support Engineer
1 semana atrás
Belo Horizonte, Brasil Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!!Here you can transform your career!Why to join TCS?Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development.The ideal scenario to expand ideas through the right tools, contributing to...
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Technical Support Engineer
1 semana atrás
Belo Horizonte, Brasil Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!!Here you can transform your career!Why to join TCS?Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development.The ideal scenario to expand ideas through the right tools, contributing to...
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Technical Support Representative
3 semanas atrás
Belo Horizonte, Brasil beBeeCustomerSupport Tempo inteiroHelp Desk Specialist The key responsibility of a Help Desk Specialist is to provide prompt and effective technical assistance to customers experiencing issues with our applications. Analyze customer complaints and respond to them in a timely manner. Collaborate with other teams to resolve complex application-related problems. A successful candidate should...
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Technical Documentation Manager, Support Engineering
2 semanas atrás
Belo Horizonte, Brasil Canonical - Jobs Tempo inteiroDocumentation is essential to our Support Engineering operation, both for customers and for our team. We are looking for a driven and effective leader and team manager for technical documentation.The Technical Documentation Manager will own, coordinate, and drive the documentation efforts of the team. This is an opportunity to shape Canonical's internal and...
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Senior Technical Support Specialist
Há 4 dias
Belo Horizonte, Brasil Bebeetechnicaladvisor Tempo inteiroJob OverviewWe are seeking a seasoned technical professional to join our support team.As a key member of our global support organization, you will play a crucial role in ensuring exceptional customer service and resolving complex technical issues.Key Responsibilities:Troubleshoot intricate customer requests with analytical thinking and technical...
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Senior Technical Support Specialist
Há 4 dias
Belo Horizonte, Brasil beBeeTechnicalAdvisor Tempo inteiroJob Overview We are seeking a seasoned technical professional to join our support team. As a key member of our global support organization, you will play a crucial role in ensuring exceptional customer service and resolving complex technical issues. Key Responsibilities: Troubleshoot intricate customer requests with analytical thinking and technical...
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Technical Support Representative
3 semanas atrás
Belo Horizonte, MG, Brasil beBeeCustomerSupport Tempo inteiroHelp Desk Specialist The key responsibility of a Help Desk Specialist is to provide prompt and effective technical assistance to customers experiencing issues with our applications. Analyze customer complaints and respond to them in a timely manner. Collaborate with other teams to resolve complex application-related problems. A successful candidate should...
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Senior Software Technical Specialist
4 semanas atrás
Belo Horizonte, Brasil beBeeProblemSolving Tempo inteiroJob Title: Technical Support Engineer We're looking for a skilled and experienced Technical Support Engineer to join our customer support team. This is an exciting opportunity to work with innovative people, take ownership of your job, and be recognized for your contributions. Our ideal candidate will have excellent written and verbal communication skills, a...
