Application Tech Support Leader

Há 4 dias


Ituiutaba, Brasil Hays Tempo inteiro

Job Title: Application Support Lead (AMS Lead)Contract Type: PJ (Independent Contractor)Work Model: Hybrid – based in Chácara Santo Antônio, São PauloLanguage Requirement: Fluent English (mandatory)The AMS Lead will oversee the delivery, performance, and continuous improvement of application support services. This role ensures business-critical applications are stable, secure, and aligned with operational needs, while promoting service excellence and team efficiency.Key Responsibilities: Provide 24/7 technical and functional support for applications and databases. Manage incidents and service requests, ensuring SLA and KPI compliance. Lead knowledge sharing and training sessions. Act as Subject Matter Expert in key modules and mentor junior team members. Collaborate with product teams and vendors for timely issue resolution. Maintain high customer satisfaction and report performance metrics.Required Experience: Solid experience in ITSM (preferably ITIL-based) and leading AMS teams. Solid experience in stakeholder/vendor management and application lifecycle/change management.Key Competencies:Behavioral: Complex problem-solving, trust-building, accountability, business acumen.Technical: ITSM practices, application lifecycle management, SQL Server, Java/RPA understanding, vendor coordination.



  • Ituiutaba, Brasil Mindy Support Tempo inteiro

    Join our fast growing company as a Customer Support Agent (with English C1 language skills).It is a remote full-time position.Schedule: 8 AM - 8 PM; 8 PM - 8 AM CET, 24/7, day and night shifts.(2 by 2. Two working days, followed by two days of rest)At Mindy-Support you have great opportunity to get: Experience in the international company working with people...

  • Sap Technical Support Leader

    2 semanas atrás


    Ituiutaba, Brasil Orbia Tempo inteiro

    You're purpose driven.Growth minded.Ready to stretch your potential.That's the spirit of the community you'll find at Orbia: where the purpose to advance life around the world drives our global team of over 23,000 every single day.From creating solutions to deliver clean water, secure food supplies and reliable information to steering material advances that...


  • Ituiutaba, Brasil Tech Mahindra Business Process Services Tempo inteiro

    Role: Trilingual Technical SupportLocation: near Santo Amaro Station / Giovani Gronchi. Sao Paulo | Brazil – CENESPLanguages required: Portuguese+ Spanish+ EnglishSalary: BRL ****/monthThe Internal/External Customer, Technical Support Representative provides Internal/External Customer Technical Support Services and supports our client's customers in their...

  • Support Specialist

    Há 3 dias


    Ituiutaba, Brasil Mize Tempo inteiro

    Mize is a dynamic Fintech-travel startup headquartered in Tel Aviv, with a global presence in Argentina, Spain, the UK, the US, and India.Leveraging cutting-edge technology, Mize addresses evolving challenges in the travel industry, generating an impressive $12 Billion in sales annually.As a pioneer in the field, we are committed to delivering real financial...

  • Application Consultant

    1 semana atrás


    Ituiutaba, Brasil Snibe Tempo inteiro

    Responsibility: 1. Solve customers' technical problems and complaints promptly. 2. Collaborate with Sales & Technical Support Specialists etc in troubleshooting problems. 3. Run correlation studies and validations in coordination with the customer if/as required; Conduct Customer training. 4. Visit clients regularly and feedback customers' information to...


  • Ituiutaba, Brasil Supportyourapp Tempo inteiro

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals with...


  • Ituiutaba, Brasil Teceze Tempo inteiro

    Hi, New Contract Opportunity – IT Support Engineer We're working with a leading global tech organisation that is looking for an experienced IT Support Engineer to join their team in Campinas . Onsite IT Support Engineer Location : R. James Clerk Maxwel, 440 - Techno Park, Campinas - SP, ********* Job Description: • Basic Knowledge of Network Devices such...


  • Ituiutaba, Brasil Teceze Tempo inteiro

    Hi,???? New Contract Opportunity – IT Support Engineer ????We're working with a leading global tech organization that is looking for an experienced IT Support Engineer.Role: Onsite IT Support EngineerLocation: km 1 RS 344 Road - Santa Rosa, Rio Grande do Sul, BrazilJob Type: Back-FillActivities to be covered:Local support with a focus on critical...


  • Ituiutaba, Brasil Supportyourapp Tempo inteiro

    Are you interested in the world of cloud, networking, and security?For over 10 years, our partners have helped their clients fill IT service gaps by offering a variety of solutions from data management and storage virtualization to cloud, security, and network optimization.Join a team of passionate experts and create tailored solutions that handle day-to-day...


  • Ituiutaba, Brasil Superbet Tempo inteiro

    It's an exciting time to join Superbet, we're entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world.As our business grows, the number of exciting people initiatives grows with it, and we're looking for a new colleague to partner with our team to bring these to life.Job Summary:Superbet is looking...