Information Technology Support Engineer

1 semana atrás


Ituiutaba, Brasil Teceze Tempo inteiro

Hi, New Contract Opportunity – IT Support Engineer We're working with a leading global tech organisation that is looking for an experienced IT Support Engineer to join their team in Campinas . Onsite IT Support Engineer Location : R. James Clerk Maxwel, 440 - Techno Park, Campinas - SP, ********* Job Description: • Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed • Basics knowledge / understanding of assigning switch ports to specific VLANs • Patch phone ports to switch as needed • Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration)• Troubleshoot issues with fiber links between switches – Able to visualize errors and communicate to remote technical teams • Troubleshoot and replace network switch chassis blades when required • Good to have understanding of any Data Center Infrastructure Management Application • A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain • Basic Knowledge of Monitoring tools such as Solarwinds, etc...• Networking and Operating System basics • Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting • Basic knowledge about Hardware like Servers, Storage devices • Knowledge to understand Monitoring Tool outcome • Basic knowledge of ITSM tool preferably Service Now • Basic knowledge Backup technologies preferably EMC Avamar • Basic knowledge of Operating Systems- Windows **** servers Enterprise/Standard Edition, UNIX & linux • Basic knowledge about Windows **** Active Directory structure, MS Exchange **** and File/Print Server • Experience in SLA base environment • Knowledge on Server Performance monitoring preferred Why Apply? This is a fantastic chance to work on a high-profile data center project in Berlin, combining technical problem-solving with project management expertise.



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