Telesales Consultant

About DiscoveryDiscovery's core purpose is to make people healthier and to enhance and protect their lives.We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery.Our fast-paced and dynamic environment enables smart, self-driven people to be their best.As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.Business Unit & FunctionBusiness Unit: DCM DistributionFunction: Call Center / Contact CenterDiscovery – ConnectJob DescriptionIdentifying sales opportunities.Answering inbound calls timeously and making required outbound calls.Co-ordination of own administration.Identifying sales opportunities.Maintaining accurate details and statistics of all queries.Key PurposeThis position is based in the KZN Discovery Connect Sales call centre, and reports to the sales team leader.The successful individual will be required to conduct Discovery Flexicare telesales.Achieve Sales targetCommunication to members telephonically via fax and e-mailAttending to general administrationConduct Financial Needs AnalysisAchieve quality targetOvercome objectionsAdhering to service level agreementsPersonal attributes and skillsTarget DrivenTeam PlayerGoal orientatedSelf motivatedAbility to perform under pressureAdapt to changePersuasivenessResilience/TenacitySound Time ManagementSelf managedAttention to detailAbility to learn quickly and apply knowledgeSpeak fluently (accent neutral) English/AfrikaansQualification & ExperienceMatricAt least 1 year sales experience, preferably in an outbound telesales environmentMinimum 1 year health product knowledge, Discovery Health knowledge is an advantagePC literacy, email, word, excelTertiary qualification an advantageNQF5 and RE5 qualificationEMPLOYMENT EQUITYThe Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process.As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.#J-*****-Ljbffr