Technical Support Representative

Technology Service Representative OpportunityWe are seeking an experienced Technology Service Representative to join our team. As a key point of contact for our South American client base, you will work alongside our global team to support and grow our business by delivering technical application support and integration expertise.This is a challenging role...

Role: Associate- Technical Support Location: Sao Paulo, BrazilLanguages required: Portuguese+Spanish+EnglishSalary: BRL R$ 2300/monthResponsibilities:• Technical support by ticket to ensure closure according to ITIL incident management process.• Follow-up/update of tickets for each call to ensure timely closure.• Ownership of calls and tickets,...

Role: Associate- Technical SupportLocation: Sao Paulo, BrazilLanguages required: Portuguese+Spanish+EnglishSalary: BRL R$ 2300/monthResponsibilities: • Technical support by ticket to ensure closure according to ITIL incident management process.• Follow-up/update of tickets for each call to ensure timely closure.• Ownership of calls and tickets,...

Technical Account Representative (TAM) 5-2300013K**Applicants are required to read, write, and speak the following languages***: English, Spanish, Portuguese**Detailed Description and Job Requirements**This position will be responsible for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure...

Technical Account Representative (TAM) K**Applicants are required to read, write, and speak the following languages***: English, Spanish, Portuguese**Detailed Description and Job Requirements**This position will be responsible for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful...

Technical Support Specialist Role OverviewThe primary function of this role is to provide top-notch assistance to clients, acting as their first point of contact in resolving issues related to the use of our products.Key ResponsibilitiesDeliver exceptional technical support for our products and servicesMeet and surpass service level objectivesAchieve high...

Role: Trilingual Technical SupportLocation: near Santo Amaro Station / Giovani Gronchi, Sao Paulo, BrazilLanguages required: Portuguese+ Spanish+ EnglishSalary: BRL 2450/monthThe Internal/External Customer, Technical Support Representative provides Internal/External Customer Technical Support Services and supports our client's customers in their navigation...

Customer Support Manager RoleThe purpose of this role is to lead and manage a team of technical support representatives, ensuring that they provide exceptional service to customers.This position involves proactively dealing with customer inquiries and issues, as well as owning the development and maintenance of the customer-facing Help Center.Key...

Position summary We are looking for a dynamic Technical Support / Customer Success Engineer to serve as the primary contact for both internal and external technical inquiries. In this key role, you will engage directly with customers, providing expert guidance on web service functionality, API usage, and system integrations. Acting as a bridge between our...

We are an established SaaS company passionate about enabling a "work from anywhere" world. We walk the talk and are leaders in asynchronous work. We offer unique benefits including paid sabbatical, work from anywhere, and most importantly the opportunity to be a leader in transitioning the world to remote work. This is a full-time, 100% remote position that...