Business Development Representative

About CleverTap:
CleverTap is the world's No. 1 retention cloud that empowers digital consumer brands to increase customer retention and lifetime value. CleverTap drives contextual individualization with the help of a unified and deep data layer, AI/ML-powered insights, and automation, enabling brands to offer hyper-personalized and delightful experiences to their customers.
More than 1,300 customers in 100 countries and across 10,000 apps — including Gojek, ShopX, Canon, Electronic Arts, TED, English Premier League, TD Bank, Carousell, AirAsia, Papa John's, Tesco, Kotak Mahindra Bank, SonyLiv, Swiggy, PharmEasy, and Dream11 — trust CleverTap to achieve their retention and engagement goals and grow their long-term revenue.
Backed by leading investors such as Sequoia India, Tiger Global, Accel, CDPQ, and Recruit Holdings, the company is headquartered in Mountain View, California, with offices in Mumbai, Singapore, Sofia, São Paulo, Bogota, Amsterdam, Jakarta, and Dubai. For more information, visit clevertap.com or follow on LinkedIn and Twitter.
About the Function:
We are outcome driven and we run with heart while leading with our core values:
P : Act with First Principles
I : Take Initiative
L : Seek to Learn
O : Take Ownership of Outcomes
T : Help Achieve Together
S : Speak up then Commit
About the Role:
We're in hyper-growth mode, and this role is instrumental in keeping us on our upward trajectory. This role is perfect for someone who is passionate about sales and looking to use this opportunity as a launchpad into outside sales. Learn firsthand how your efforts lead to opportunities for the company and become skilled in researching potential customers, creative outreach, enticing potential clients.
What will you do:
Begin the Relationship: As the first point of contact for future clients, you will enthusiastically explain CleverTap's vision, pinpoint opportunities, and generate interest. Through lead-generation activities and cold-calling, you will prospect, educate, qualify, and develop sales-ready leads and opportunities.
Customer and Industry Knowledge: Customers are at the heart of everything we do. As the first point of contact for future Enterprise clients, you will be building rapport through strategic outreach and a well-rounded customer and industry knowledge. Researching customers' business and staying informed on industry trends will be keys to your success.
Collaborate with Team Members: You will collaborate with your team and Sales Executives to plan for success, pursue opportunities, recommend appropriate follow-up actions, and schedule qualified meetings. Communicating via Zoom and Slack is critical to maintaining a high-level of collaboration and clear communication within the team.
What are we looking for?
Must have:
At least 3 years of B2B sales experience, preferable in a SaaS-based product company
Fluent in English
Demonstrated ability to collaborate with a distributed sales team
Strong and professional communication skills -- written, verbal, presentation
Aptitude to manage numerous requests and time demands concurrently, while achieving production goals from assigned territory or set of accounts
Promotes a strong sense of urgency for reaching goals and key deliverables. Acts without being told what to do. Brings new ideas to the company
Good to have:
Fluency in Spanish
Experience using Salesforce Sales Cloud is a plus
Knowledge of MarTech solutions
Measures of Success:
Qualified leads
Funnel size
Conversion rates
Competencies:
Functional: Mobile marketing expertise, Martech understanding, Result oriented are desirable
Behavioral: Problem Solving, Consultative selling, Communication and presentation skills, Negotiation Skills
Who will you report to: LATAM BDR Team Lead
Why join us?
- Be a part of a global growth stage startup
- Work in a fast-paced, dynamic environment where your contribution matters
- You are passionate about technology and its impact on the high growth mobile technology space
- Innovate at scale, with learning opportunities
What is working at CleverTap like?
- Be a part of a global category creator - hyper growth B2B SaaS startup
- Work in a fast-paced, dynamic environment where your contribution matters
- Work, performance and results are real sources of happiness in addition to the fun of working with and celebrating success with an exceptionally talented team
- Accountability and driving outcomes is the key to success
- Your career here is limited by you and nothing else
- Teamwork trumps individual success
- You are passionate about experience technology and its impact on enabling growth
- Innovate at scale, with learning opportunities and having fun along the way