Software Support Specialist
Há 2 dias
Job OverviewWe are seeking a skilled Software Support Specialist to provide daily technical assistance to customers, resolving software and compliance-related issues efficiently.Our client's software platform enables businesses to implement formal security and privacy programs, assess their efficacy against compliance standards, and share achievements with clients via AI to answer security questionnaires effectively.The ideal candidate will have 2+ years of experience in software support and be passionate about delivering exceptional customer service.They will drive issue resolution, follow established service level agreements, and collaborate closely with internal teams to achieve shared goals.Key Responsibilities:Drive timely resolution of customer issues and maintain high levels of customer satisfactionFoster effective communication with customers and internal stakeholders, ensuring seamless collaborationTriage support requests by conducting thorough investigations of technical product issuesProvide regular updates on issue resolution status to customers and key stakeholdersCollaborate with the Engineering team to ensure prompt resolution of customer issues according to agreed SLAsRequired Skills and QualificationsEssential Skills:Excellent written and verbal English communication skillsUniversity degree with a major in Computer Science, Engineering, or a related technical field2+ years of customer support experience for commercial software productsStrong passion for providing technical support and helping customers succeed with our productsDemonstrated ability to investigate and troubleshoot product issues through reproduction, application log analysis, and debug message reviewExceptional problem-solving capabilities in SaaS application environmentsBenefitsAbout This Role:This is an excellent opportunity to join a dynamic team and make a meaningful impact on customer satisfactionOthersThis role offers a chance to work with cutting-edge technology, collaborate with cross-functional teams, and drive business growth through exceptional customer support.
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Software Solutions Specialist
Há 4 dias
Manaus, Brasil beBeeSoftware Tempo inteiroUnlock your potential in this dynamic role as a Software Solutions Specialist We believe that our people are the key to our success, which is why we foster a culture of continuous learning and growth. This exciting opportunity allows you to expand your expertise through the right tools, working collaboratively with our team to achieve outstanding results....
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Desenvolvimento de Software
Há 2 dias
Manaus, Brasil Fsbr Software Tempo inteiro1 day ago Be among the first 25 applicants Requisitos Técnicos Java 8 (Streams, Lambdas, Optional, Date/Time API) Struts Framework (MVC, actions, validações) JHeat (relatórios e dashboards) HTML, CSS, JavaScript JSP/Servlets SQL (PostgreSQL, Oracle ou MySQL) Git Metodologias e Práticas Ágil (Scrum/Kanban) Clean Code, SOLID, Design Patterns Integração...
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Customer Support Specialist
1 semana atrás
Manaus, Brasil CrunchEquation Tempo inteiroWelcome to CrunchEquation, a consulting firm dedicated to empowering businesses with services that drive success and growth. We specialize in customer support, design, marketing, SEO, and more. We are looking for a Customer Support Specialist with iGaming experience, fluent in Portuguese (PT‑PT) and English, to provide exceptional assistance to players,...
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Oil Quality Assurance Specialist
Há 4 horas
Manaus, Brasil beBeeQuality Tempo inteiroOil Quality Assurance Specialist We are seeking a detail-oriented Oil Quality Assurance Specialist to ensure the quality and performance of drilling software solutions. The role involves executing and evaluating tests, validating functionality, and collaborating with engineering teams to support drilling workflows. Executing and evaluating tests to ensure...
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Chief Infrastructure Specialist
1 semana atrás
Manaus, Brasil Bebeeinfrastructure Tempo inteiroSenior DevOps Engineer Job Description: We are seeking a highly skilled DevOps Engineer to join our team. As a Senior DevOps Engineer, you will be responsible for designing, building, and maintaining highly available and scalable backend systems and APIs. Design and build highly available and scalable backend systems and APIs. Lead and own DevOps...
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IT Support Specialist – Level 2
4 semanas atrás
Manaus, Brasil Workana Tempo inteiroFull-time | Remote | CST Coverage We’re a remote-first infrastructure company (~100 employees) looking for an IT Support Specialist (Level 2) to strengthen our Managed Services team. You’ll be providing support to US-based clients across industries like healthcare, helping keep their systems secure, reliable, and efficient. What You’ll Do Provide...
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Software Support Engineer
Há 7 dias
Manaus, Brasil Canonical Tempo inteiroJoin to apply for the Software Support Engineer role at Canonical3 days ago Be among the first 25 applicantsJoin to apply for the Software Support Engineer role at CanonicalGet AI-powered advice on this job and more exclusive features.Canonical is a leading provider of open source software and operating systems to the global enterprise and technology...
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Software Support Professional For Enterprise Platforms
1 semana atrás
Manaus, Brasil Bebeeenterprise Tempo inteiroDelivering exceptional technical support to drive enterprise success is a key responsibility of this role.As a Software Support Professional, you will be the go-to expert for resolving complex issues and ensuring seamless system operations.Key Responsibilities:Provide end-to-end technical support for Specright PDMS and Interius platforms, troubleshooting...
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Oil Quality Assurance Specialist
Há 7 horas
Manaus, Brasil Bebeequality Tempo inteiroOil Quality Assurance SpecialistWe are seeking a detail-oriented Oil Quality Assurance Specialist to ensure the quality and performance of drilling software solutions.The role involves executing and evaluating tests, validating functionality, and collaborating with engineering teams to support drilling workflows.Executing and evaluating tests to ensure...
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Specialist, Certification
Há 4 dias
Manaus, Brasil ABS Consulting Tempo inteiroThe CDC Specialist supports the Corporate Classification and Documentation Center’s daily work by performing duties as assigned and following established policies, procedures, and standards. **What You Will Do** - Provides feedback as necessary to Field Surveyors and other CDC personnel. - Responsible for preparing, filing, and invoicing of Confirmation -...
