Director Of Operations

Há 20 horas

Porto Alegre, Brasil Bebeeoperations Tempo inteiro

Job Overview:We are seeking an accomplished Operations Director to lead our regional operational teams.This role requires strong leadership and management skills, as well as experience in sales, contact center, and customer support.Key Responsibilities:Manage operational teams with over 50 people, including team leaders and headsDesign and implement efficient processes and structures to ensure stable performanceSet up and monitor KPIs and motivational frameworks to achieve regional goalsOversee day-to-day operations and ensure quality through analytics and checklistsManage team budgets and ensure cost efficiencyRequirements:Minimum 5 years of experience in sales, contact center, or customer supportProven track record of managing large teams and achieving resultsStrong leadership and communication skillsFluency in English and Portuguese

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