Associate Customer Engagement Manager

Há 5 horas


Ituiutaba, Brasil Relx Tempo inteiro

About the Role You will support the ongoing management and optimisation of existing customers of Risk Narrative. You will be responsible for the coordination and delivery of technical and operational activity. This involves working cross functionally with Sales, Product Management, Software Engineering, Professional Services and Support.*This is a Hybrid work model.Responsibilities Delivering an outstanding customer experience for our customers to maximize their value and ROI from Risk NarrativeManaging a portfolio of customers and ensuring all strategic engagement services deliverables are metBeing an expert in Risk Narrative's product suite and bespoke customer use cases to provide valuable insight and guidanceIdentifying areas for optimisation of the platform through regular reviews, analysing data to drive insights and clearly presenting to customersWorking collaboratively with customers to understand specific business needs and ensure the solutions configured in Risk Narrative deliver against their ongoing business objectivesDefining, building and delivering strategic roadmaps to meet strategic business goals, working closely with


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