Technical Support Specialist
Há 2 dias
Zoho is one of the world's most prolific software companies with a diverse portfolio of 55+ applications across various business categories.With over 130 million users and more than 18,000 employees globally, hundreds of thousands of businesses rely on Zoho to run their operations.Our company has been private, bootstrapped, and profitable for 29 years, enabling us to maintain sustainability and resilience in our business practices.We are seeking an experienced Partner Support Agent (specialist level) with solid knowledge in CRM and Help Desk platforms to join our dynamic corporate environment.This role involves providing L2 and L3 technical support, collaborating closely with internal and development teams to ensure exceptional partner service experience.Key Responsibilities:Main point of contact for partnersProvide technical assistance via email, chat, and calls for Zoho Services to Zoho Partners in BrazilDiagnose and resolve issues related to integrations, automations, and system customizationsSupport onboarding and implementation teams during technical transitionsParticipate in technical meetings with process stakeholdersDocument solutions and contribute to the internal knowledge baseMandatory Requirements:Strong team player with excellent collaboration skillsDedicated professional committed to delivering extended support to Zoho Partners and CustomersSelf-motivated and able to work under pressurePrevious experience in Application Support or other technical rolesProven experience in implementation or technical support for platforms such as Zoho, Salesforce, Microsoft Dynamics, HubSpot, or ZendeskAdvanced knowledge of integrations, APIs, automations, and platform customizationsFluent English (reading, writing, and speaking)Strong analytical and proactive approach with the ability to solve complex technical problems
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Technical Support Specialist
Há 5 dias
Florianópolis, Brasil beBeeTechnical Tempo inteiroZoho is one of the world's most prolific software companies with a diverse portfolio of 55+ applications across various business categories. With over 130 million users and more than 18,000 employees globally, hundreds of thousands of businesses rely on Zoho to run their operations. Our company has been private, bootstrapped, and profitable for 29 years,...
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AI Customer Support Specialist
2 semanas atrás
Florianópolis, Brasil Darwin AI Tempo inteiroAI Customer Support Specialist We are looking for a highly motivated individual to join our AI Special Forces team. A person who is passionate about delivering fast, effective, and high-quality support to clients, and is driven by the potential of technology and AI. This role is perfect for someone who loves solving problems, is highly organized, and has a...
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Ai Customer Support Specialist
Há 4 horas
Florianópolis, Brasil Darwin AI Tempo inteiro**We are looking for a highly motivated individual to join our AI Special Forces team. A person who is passionate about delivering fast, effective, and high-quality support to clients, and is driven by the potential of technology and AI. This role is perfect for someone who loves solving problems, is highly organized, and has a strong interest in technology...
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Senior Technical Support Manager
Há 4 dias
Florianópolis, Brasil Duda Tempo inteiroSenior Technical Support Manager (must reside in Florianópolis/SC)We're looking for an experienced Senior Technical Support Manager to help scale and enhance our world-class support team in Brazil while also contributing to global support strategies.If you have a strong technical background in web development, SaaS, and people management, and are passionate...
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Product Support Engineer
1 semana atrás
Florianópolis, Brasil Zoho Tempo inteiroZoho is one of the world's most prolific software companies. With 55+ applications in nearly every major business category, including sales, marketing, customer service, accounting and back office operations, and an array of productivity and collaboration tools built from the ground up, Zoho has the depth and breadth to solve even the most complex business...
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Senior Technical Support Manager
Há 5 dias
Florianópolis, Brasil Duda Tempo inteiroSenior Technical Support Manager (must reside in Florian Florian lópolis/SC) We’re looking for an experienced Senior Technical Support Manager to help scale and enhance our world-class support team in Brazil while also contributing to global support strategies. If you have a strong technical background in web development, SaaS, and people management,...
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Senior Technical Support Manager
Há 4 dias
Florianópolis, Santa Catarina, Brasil Duda Tempo inteiro R$80.000 - R$150.000 por anoSenior Technical Support Manager (must reside in Florianópolis/SC)We're looking for an experienced Senior Technical Support Manager to help scale and enhance our world-class support team in Brazil while also contributing to global support strategies. If you have a strong technical background in web development, SaaS, and people management, and are...
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Operations Support Specialist
Há 6 dias
Florianópolis, Brasil Nerdy Tempo inteiro**About Varsity Tutors & Nerdy**: **Role Overview**: The Operations Support Specialist plays a critical role in ensuring a seamless learning experience by providing comprehensive support to our contracted tutors and students. This fast-paced, mission-driven environment requires a self-starter and problem-solver with a passion for helping people learn. This...
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Senior Technical Support Manager
2 semanas atrás
Florianópolis, Santa Catarina, Brasil Duda Tempo inteiro R$90.000 - R$120.000 por anoSenior Technical Support Manager (must reside in Florianópolis/SC)We're looking for an experienced Senior Technical Support Manager to help scale and enhance our world-class support team in Brazil while also contributing to global support strategies. If you have a strong technical background in web development, SaaS, and people management, and are...
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Senior Technical Support Manager
2 semanas atrás
Florianópolis, Santa Catarina, Brasil Duda Tempo inteiro R$40.000 - R$120.000 por anoSenior Technical Support Manager (must reside in Florianópolis/SC)We're looking for an experienced Senior Technical Support Manager to help scale and enhance our world-class support team in Brazil while also contributing to global support strategies. If you have a strong technical background in web development, SaaS, and people management, and are...
