Technical Program Manager

Há 4 dias

Belo Horizonte, Brasil Criticalriver Inc. Tempo inteiro

Job TitleTechnical Program Manager / Delivery ManagerDurationFulltime with CriticalRiverLocationBrazil / Costa RicaNeed to support PST timingsJob ProfileManage delivery for our key customers across all the technological tracksManage and lead teams across technologies, fostering a collaborative and productive work environment.Ensure regular updates to customer stake holders sent through WSRsConduct MBRs and QBRsAchieve high customer delightRoles and ResponsibilitiesEnsure projects are delivered on time, within scope, and budget by working with technology teams.Work closely with customer stake holders and ensure the project scope is well understood and documented as per the defined standardsManage and lead teams across technologies, fostering a collaborative and productive work environment.Work with PMO and ensure quality control procedures to ensure high standards in the delivery.Act as a delivery point of contact for Customer, Understanding the Customer, managing expectations and ensuring highest customer satisfaction.Service / Project Review meetings with Customer and ManagementAdopt customer specific processes and methodologies.Proactively Identify, evaluate, and mitigate project risks effectively.Ensure that the project teams meet SLAs and avoid service credits / penalties.Drive continuous improvement initiatives to enhance project delivery processes, methodologies, and best practices.Utilize effective conflict resolution and negotiation tactics to maintain high-level performance within service teams.Establish and monitor KRAs and KPIs as performance metrics for team members.Support hiring the right resources for various tracks as the roles get identified by working with the TAG teamsEnsure SOWs are signed and Invoices cleared on-time by working with finance teams and the customer stakeholdersContinuously work with individual members in the project teams and ensure their contributions are made visible to customer in terms of activities / stories / Jira Tickets as applicable on a weekly basis and obtain continuous feedback on the performance of the teams and course correct as needed appropriately.Work with customer stake holders, identify the opportunities, proactively create proposals with efforts, solutioning and financialsSkillsBachelor s or Master s degree in Computer Science, Information Technology, or related field.Proven experience in software development project management, must have worked with onshore / Nearshore / offshore model.Open to be flexible to be able to speak to teams in different time zones.Exceptional communication, interpersonal, thought leadership skills with the ability to effectively engage with customers, stakeholders, and cross-functional teams.Strong leadership and team management skills.Familiarity with various project management tools and methodologies (e.g., Agile, Scrum, ITIL).Problem-solving mindset and ability to manage complex project challenges#J-*****-Ljbffr

  • Technical Program Manager Lead, Search Ranking

    2 semanas atrás

    Belo Horizonte, Brasil Google Tempo inteiro

    **Minimum qualifications**: - Bachelor’s degree in Computer Science, related technical field, or equivalent practical experience - 8 years of experience in technical program management - Ability to communicate in Portuguese and English fluently **Preferred qualifications**: - Experience scaling a service or platform to multiple partner teams -...

  • Technical Program Manager, Search Ranking

    2 semanas atrás

    Belo Horizonte, Brasil Google Tempo inteiro

    **Minimum qualifications**: - Bachelor’s degree in Computer Science, related technical field, or equivalent practical experience - 5 years of experience in technical program management - Ability to communicate in Portuguese and English fluently **Preferred qualifications**: - Experience scaling a service or platform to multiple partner teams -...

  • Technical Program Manager, Search Quality

    4 semanas atrás

    Belo Horizonte, Brasil Google Tempo inteiro

    **Minimum qualifications**:- Bachelor's degree in a technical field, or equivalent practical experience.- 2 years of experience in program management.- Experience in managing technical projects in the software engineering domain.**Preferred qualifications**:- 5 years of technical program management experience or project planning in the software development...

  • Technical Program Manager, Search Quality

    Há 4 dias

    Belo Horizonte, Brasil Google Tempo inteiro

    **Minimum qualifications**:- Bachelor's degree in a technical field, or equivalent practical experience.- 2 years of experience in program management.- Experience in managing technical projects in the software engineering domain.**Preferred qualifications**:- 5 years of technical program management experience or project planning in the software development...

  • Technical Program Manager Iii, Search Experience

    Há 2 dias

    Belo Horizonte, Brasil Google Tempo inteiro

    **Minimum qualifications**: - Bachelor's degree in a technical field, or equivalent practical experience. - 5 years of experience in program management. **Preferred qualifications**: - 5 years of experience managing cross-functional or cross-team projects. - Experience working on platform focus software infrastructure projects. - Experience managing...

  • Technical Program Manager Iii, Search Experience

    1 hora atrás

    Belo Horizonte, Brasil Google Tempo inteiro

    **Minimum qualifications**:- Bachelor's degree in a technical field, or equivalent practical experience.- 5 years of experience in program management.**Preferred qualifications**:- 5 years of experience managing cross-functional or cross-team projects.- Experience working on platform focus software infrastructure projects.- Experience managing client teams...

  • Technical Program Manager Iii, Real World Journeys

    Há 4 dias

    Belo Horizonte, Brasil Google Tempo inteiro

    **Minimum qualifications**:- Bachelor's degree or equivalent practical experience.- 5 years of experience in technical program management.- Experience with software development and managing execution of technical programs that span multiple engineering teams.**Preferred qualifications**:- 5 years of experience managing cross-functional or cross-team...

  • Technical Program Manager Iii, Real World Journeys

    4 semanas atrás

    Belo Horizonte, Brasil Google Tempo inteiro

    **Minimum qualifications**:- Bachelor's degree or equivalent practical experience.- 5 years of experience in technical program management.- Experience with software development and managing execution of technical programs that span multiple engineering teams.**Preferred qualifications**:- 5 years of experience managing cross-functional or cross-team...

  • Technical Program Manager, Google Kids and Families

    1 semana atrás

    Belo Horizonte, Brasil Google Tempo inteiro

    **Minimum qualifications**: - Bachelor's degree in a technical field, or equivalent practical experience. - 5 years of experience in program management. - Experience with software development and the software development lifecycle. **Preferred qualifications**: - Experience working cross-functionally and managing multiple, simultaneous, complex technical...

  • Technical Product Manager

    3 semanas atrás

    Belo Horizonte, Brasil vaga para Technical Product Manager na Hotmart Tempo inteiro

    COMO SEU TRABALHO PODE TRANSFORMAR O MUNDO Buscamos uma pessoa que se entusiasme em trabalhar na interseção entre produto e tecnologia, que goste de desafios complexos e seja apaixonada por construir soluções escaláveis e robustas para creators no mundo todo. Se você se identifica com este perfil, adoraríamos conhecer você Responsabilidades: Definir...