Customer Success Manager
2 semanas atrás
TITAN is a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America.As a Customer Success Manager, you'll manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and identify growth opportunities. Join our innovative CS team to drive success and collaborate with Sales, Product, Solutions, and Support teams.Responsibilities:Serve as the primary point of contact for assigned customers, ensuring seamless onboarding, training, and adoption.Lead discovery meetings with key users and stakeholders from customers and partners to position Titan as a core system and focus on maximizing its value.Build strong relationships with key stakeholders to drive engagement and long-term success.Identify upsell and expansion opportunities by aligning product capabilities with customer needs.Analyze customer usage data to proactively address risks and drive retention strategies.Conduct regular business reviews and proactively address issues to drive customer satisfaction and retention.Requirements:2-4 years of proven experience as a Customer Success Manager or Technical Account Manager in a SaaS company (must).Excellent verbal and written communication skills with strong customer-facing abilities, including a willingness to meet clients onsite and lead business discussions.Experience in identifying upsell/cross-sell opportunities and working closely with Sales.Hands-on experience with onboarding and implementation processes of Salesforce or other CRMs - a must.A can-do approach with strong problem-solving skills and the ability to work under pressure.Fluent in English; additional languages are a plus.Ability to work remotely across EST/PST time zones.Bachelor's degree in Computer Science, Industrial Engineering, Business or equivalent experience.Why Join TITAN?:Work with a dynamic and innovative team in a fast-growing SaaS startupCollaborate with industry-leading clients and gain exposure to cutting-edge technologiesEnjoy the flexibility of remote work and a healthy work-life balanceCompetitive compensation package and opportunities for professional growth and development
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Customer Success
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Santa Catarina, Brasil Huork.com Tempo inteiroCustomer Success - Mercado Imobiliário **Local**: Florianópolis A proposta salarial está entre R$3.800,00 e R$4.500,00 - CLT e a empresa também oferece os benefícios de VA (R$20,00/dia útil) + VT ou Auxilio Combustível. Onde você vai trabalhar? A empresa que está contratando é uma imobiliária que está há mais de 37 anos no mercado, atuando...
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Customer Success
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Santa Catarina, Brasil Huork.com Tempo inteiroCustomer Success - Mercado Imobiliário**Local**: FlorianópolisA proposta salarial está entre R$3.800,00 e R$4.500,00 - CLT e a empresa também oferece os benefícios de VA (R$20,00/dia útil) + VT ou Auxilio Combustível.Onde você vai trabalhar?A empresa que está contratando é uma imobiliária que está há mais de 37 anos no mercado, atuando...
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Customer Success
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Customer Success
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Customer Success
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Customer Success
Há 6 dias
Brusque, Santa Catarina, Santa Catarina, Brasil Ceu rh Tempo inteiroFunção:Suporte/Customer Success Bairro:Santa Terezinha Horário:8h às 18h Salário:R$3. 000,00 Atividades:Prestar atendimento aos clientes via WhatsApp, e-mail e chamados. Auxiliar usuários na integração e uso da plataforma. Identificar dificuldades recorrentes e sugerir melhorias internas. Registrar atendimentos e demandas no CRM/Helpdesk. Acompanhar...
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Resource Manager, Professional Services
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Santa Luzia, Brasil CAI Software, LLC Tempo inteiroJoin to apply for the Resource Manager, Professional Services role at CAI Software, LLC 2 weeks ago Be among the first 25 applicants Join to apply for the Resource Manager, Professional Services role at CAI Software, LLC Get AI-powered advice on this job and more exclusive features. Title: Resource Manager, Professional ServicesBusiness Unit: Graphic...
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Resource Manager, Professional Services
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Santa Luzia, Brasil CAI Software, LLC Tempo inteiroJoin to apply for the Resource Manager, Professional Services role at CAI Software, LLC 2 weeks ago Be among the first 25 applicants Join to apply for the Resource Manager, Professional Services role at CAI Software, LLC Get AI-powered advice on this job and more exclusive features. Title: Resource Manager, Professional ServicesBusiness Unit: Graphic...
