Customer Success Consultant
Há 10 horas
Customer Success & Business Development Consultant – Latin AmericaCAS uses intuitive technology, unparalleled scientific content, and unmatched human expertise to help companies create groundbreaking innovations that benefit the world. As the scientific information solutions division of the American Chemical Society, CAS manages the largest curated reservoir of scientific knowledge and, for over 115 years, has helped innovators mine, assess, and apply that information to keep businesses thriving. The CAS team is global, diverse, endlessly curious, and strives to make scientific insights accessible to innovators worldwide.CAS is seeking an independent consultant to support delivering services that combine customer success expertise with business development activities, focusing on consultative engagement, solution-oriented selling, and collaborative account management.Key Deliveries include:Customer Success & EngagementFacilitate onboarding and enablement sessions for CAS users.Provide guidance to help customers realize the full value of CAS solutions.Maintain strong relationships across multiple levels within client organizations.Business DevelopmentIdentify opportunities to grow, retain, and cross-sell within existing accounts.Develop a pipeline of new business opportunities in the assigned territory.Conduct prospecting activities, including calls, emails, and presentations.Strategic CommunicationDeliver compelling presentations and messaging to build awareness of CAS solutions.Support marketing activities such as workshops, seminars, and industry events.Represent CAS at conferences and trade shows as agreed.Reporting & DocumentationMaintain accurate records of activities and opportunities in CRM (Salesforce/LEX).Provide regular progress updates on engagement metrics and deliverables.Required Qualifications:Bachelor's degree in a science-related field (preferred).Minimum 5 years of experience in sales, account management, customer success, and business development.English fluency (written and spoken); Portuguese required; Spanish is a plus.Proficiency with CRM systems (Salesforce/LEX) and virtual meeting tools (Teams, Zoom, WebEx).Dynamic, proactive, and collaborative mindset.Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).Required Expertise:Proven success in solution-based sales and consultative engagement.Strong ability to translate complex concepts into clear, actionable insights.Skilled in relationship building across organizational levels.Familiarity with scientific information tools and intellectual property solutions (preferred).Excellent verbal and written communication skills.Location & TravelBased in Brazil; with regional travel within Brazil and across Latin America required up to 20% of the time.This is an independent consulting engagement. The consultant will be responsible for all taxes, insurance, and business expenses. Duration, deliverables, and compensation will be agreed upon in the consulting contract.To apply for this consulting position, please submit your cover letter and CV to -i.org
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Customer Success Consultant
Há 10 horas
Ituiutaba, Brasil Cas Tempo inteiroCustomer Success & Business Development Consultant – Latin AmericaCAS uses intuitive technology, unparalleled scientific content, and unmatched human expertise to help companies create groundbreaking innovations that benefit the world. As the scientific information solutions division of the American Chemical Society, CAS manages the largest curated...
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Customer Success Pleno
Há 8 horas
Ituiutaba, Brasil Salesbud Tempo inteiroA Sales Bud é uma startup early stage inovadora com um produto de inteligência artificial que transforma a forma como times de Revenue trabalham, ajudando a reduzir tarefas operacionais e a ter mais organização, transparência e visibilidade nos negócios.Estamos em busca de um Customer Success Pleno para atuar no modelo híbrido, com grandes...
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Customer Success Pleno
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Ituiutaba, Brasil Salesbud Tempo inteiroA Sales Bud é uma startup early stage inovadora com um produto de inteligência artificial que transforma a forma como times de Revenue trabalham, ajudando a reduzir tarefas operacionais e a ter mais organização, transparência e visibilidade nos negócios.Estamos em busca de um Customer Success Pleno para atuar no modelo híbrido, com grandes...
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Ituiutaba, Brasil Titan Tempo inteirois a no-code, web-based, fast-paced, growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hireCustomer Success Managersto join our growing Customer Success team in North America.As aCustomer Success Manager, you'll manage...
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Customer Success Manager
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Customer Success Specialist
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Customer Success Specialist
Há 8 horas
Ituiutaba, Brasil Smarter Contact Tempo inteiroWe're expanding our Customer Success team and hiring a high-performing Customer Success Specialist. You will own the long-term success, retention, and expansion of active customers. This role is analytical, consultative, and performance-driven. You are a partner, not support. If you understand real estate investing, SMS performance, and how to turn data into...
