Quality Analyst

Há 6 dias


Londrina, Brasil Tata Consultancy Services Tempo inteiro

Come to one of the biggest IT Services companies in the world Here you can transform your career Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment. We are looking for Quality Analyst (not a software tester) who wants to learn and transform his career. In this role you will: (responsibilities) Position Summary The Quality Analyst is responsible for ensuring that processes, products, and services meet the quality standards established by the client and TCS, as well as applicable regulatory norms. This role involves analyzing, monitoring, and continuously improving processes to increase efficiency, reduce risks, and ensure customer satisfaction. Key Responsibilities Develop, implement, and monitor quality policies and procedures. Conduct internal audits and support external audits. Analyze quality indicators and propose action plans for continuous improvement. Prepare technical reports and documentation related to quality. Ensure compliance with ISO standards, internal regulations, and legal requirements. Support operational areas in identifying and correcting non-conformities. Assist in and develop training for teams on best practices and quality standards. Requirements Education: Degree in Business Administration, Engineering, Quality Management, or related fields. Experience: Minimum of 2 years in quality-related roles. Knowledge Quality Tools (PDCA, 5W2H, Ishikawa, etc.) ISO Standards *****, *****, etc.) Internal and external audits Microsoft Office Suite (Advanced Excel) Skills Critical analysis and attention to detail Good communication and teamwork Ability to propose improvements and solve problems Differentials Green Belt or Black Belt certification (Lean Six Sigma) Experience with Quality Management Systems (QMS) Intermediate or advanced English What can you expect from us? • Professional development and constant evolution of your skills, always in line with your interests. • Opportunities to work outside Brazil • A collaborative, diverse and innovative environment that encourages teamwork. What do we offer? TCS Benefits – Brazil: Health insurance Dental Plan Life insurance Transportation vouchers Meal/Food Voucher Childcare assistance Gympass TCS Cares – free **** that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates Partnership with SESC Reimbursement of Certifications Free TCS Learning Portal – Online courses and live training International experience opportunity Discount Partnership with Universities and Language Schools Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire TCS Gems – Recognition for performance Xcelerate – Free Mentoring Career Platform At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer Buildingonbelief ID: BP****


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