Customer Support Specialist
Há 21 horas
ResponsibilitiesEfficiently respond and communicate with clients to understand and service their needs via livechatEffectively analyse customer data to make appropriate recommendations and problem resolutionsResolve product or service concerns by clarifying the customer's problem, determin the cause, select and explain the best solution to solve the problem, expedit correction or adjustment, follow up to ensure resolutionDemonstrate excellent customer service by facilitating positive long-term relationships and a high potential for repeat businessBuild rapport with clients and effectively diffuses conflict and oppositionContribute to team effort by accomplishing related results as neededCommit to meeting quality standards in processing customer adjustmentRequirementsProficiency speaking and writing in Portuguese, Spanish and EnglishComputer literacyAble to identify ways of solving the problem and present the solution in a verbal and written mannerStrong interpersonal skillsHigh level of professionalismAttention to detail and punctualityOwn a laptop (Windows with a minimum of 8Gb RAM Memory or Apple Mac **** model onwards.)Stable internet connectionWe offer12 shifts of annual leave per year8 shifts of sick leave per yearWorking on a shift schedule (day and night shifts)Medical budgetOpportunity to work remotelyProfessional education budgetLanguage learning budgetWellness budget (gym membership, sports gear and related expenses)
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Key Technical Customer Support Role
Há 23 horas
Ituiutaba, Brasil Bebeecustomersupport Tempo inteiroAs a Customer Support Specialist, you will troubleshoot complex customer requests, manage the global support queue, and deliver exceptional service.Your technical expertise and analytical thinking will provide high-quality solutions to critical support issues.You will act as a trusted technical advisor, collaborating closely with internal teams to diagnose,...
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English-Speaking Technical Support Representative
1 semana atrás
Ituiutaba, Brasil Mindy Support Tempo inteiroJoin our fast growing company as a Customer Support Agent (with English C1 language skills).It is a remote full-time position.Schedule: 8 AM - 8 PM; 8 PM - 8 AM CET, 24/7, day and night shifts.(2 by 2. Two working days, followed by two days of rest)At Mindy-Support you have great opportunity to get: Experience in the international company working with people...
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Customer Support Specialist-Japanese/Chinese Speaking
2 semanas atrás
Ituiutaba, Brasil Holafly Tempo inteiro? About usHolafly is a fast-growing start-up that is changing how travelers connect to the internet abroad. Since ****, we've been providing peace of mind to travelers around more than 200 worldwide destinations. We are a international team of over 500 people based all around the world working to provide stress- free experiences for millions of travelers.?...
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Igaming Customer Support Specialist
Há 3 dias
Ituiutaba, Brasil Gamdom Tempo inteiroCompany Overview:Gamdom, a leading Cryptocurrency iGaming operator, is expanding its fully remote team and is on the lookout for tech-savvy individuals who are passionate about customer support.If you're eager to learn, open-minded, and thrive in a dynamic environment, we want to hear from youPosition Overview:Join our growing team as a Customer Support...
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Customer Success Specialist
2 semanas atrás
Ituiutaba, Brasil Botcity Tempo inteiroCompany and Role OverviewAt BotCity, we've built a pioneering Intelligent Automation platform, backed by global investors such as Y Combinator and SoftBank.Our mission is to empower enterprises worldwide to scale their automation initiatives with best-in-class governance, orchestration, and developer tools.We believe that automation projects are...
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Su - It Support Specialist
Há 20 horas
Ituiutaba, Brasil Somewhere Tempo inteiroRole DescriptionThis is a full-time remote role for an IT Support Specialist at a growing US based company.The IT Support Specialist will be the first point of contact for our clients and team members, helping them resolve technical issues and ensuring smooth operations of IT systems.You will handle troubleshooting, system maintenance, and provide assistance...
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Customer Support Agent
Há 21 horas
Ituiutaba, Brasil Cyncly Tempo inteiroDescriptionRole: Customer Support AgentBU: Windows, Doors & GlassDepartment: Customer Experience Location: Lisbon (Hybrid)Full Time - Permanent - Monday to Friday: 8:30 AM – 5:00 PM Eastern ? this corresponds to 1:30 PM – 10:00 PM Lisbon timeAbout Us Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+...
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Customer Service Specialist
1 semana atrás
Ituiutaba, Brasil Virtual Latinos Tempo inteiroJoin the Virtual Latinos Community!With over 5,000+ VA's hired that are part of our community and 2,500+ companies helped , Virtual Latinos stands out as the first American company connecting exceptional virtual professionals from Latin America with small businesses and entrepreneurs across the US, Canada, and beyond.Within our community, 10+ new job...
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Customer Support Efficiency
Há 21 horas
Ituiutaba, Brasil Superbet Tempo inteiroIt's an exciting time to join Superbet, we're entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world.As our business grows, the number of exciting people initiatives grows with it, and we're looking for a new colleague to partner with our team to bring these to life.Job Summary:Superbet is looking...
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Customer Success Specialist
2 semanas atrás
Ituiutaba, Brasil Pearl Tempo inteiroAbout Pearl Talent:Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU.Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund.They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over...