Agency Account Manager

1 dia atrás


Espumoso, Brasil Bionic Talent Tempo inteiro

Overview
Agency Account Manager - 0721 - Brazil role at Bionic Talent.
About the Client
Our client is a specialized digital marketing agency focused exclusively on supporting mental health professionals.
They partner closely with therapists, psychologists, and mental health clinics to enhance online visibility, drive organic traffic, and generate high-quality leads.
With a deep understanding of the unique needs of the mental health industry, our client delivers tailored digital marketing solutions that foster sustainable growth.
About the Role
We are hiring an Agency Account Manager for our client to serve as the trusted partner to their clients, helping them understand, navigate, and succeed with their digital marketing strategies.
You'll be managing 25–30 client accounts, coordinating between the internal team and clients to ensure goals are met and relationships are nurtured.
This is not just a task-ticking role — we need someone with high emotional intelligence, strong judgment, and the ability to communicate digital marketing concepts simply and clearly.
The right candidate is confident and an active listener, capable of understanding both the emotional tone and technical needs of non-technical clients.
Qualifications
Professional fluency in English is essential
Experience in digital marketing agencies is required
Experience in the healthcare/wellness industry is preferred
Minimum 3 years of experience as an Account Manager or related field
Proficiency in organizational tools and CRMs like ClickUp, GoHighLevel, etc.
Solid understanding of digital marketing factors, mainly Web design, SEO, and Google Ads
Friendly, confident demeanor with a standout smile and energy that puts clients at ease
Strong communication and interpersonal skills, with the ability to build rapport and trust with clients
Excellent organizational and time management abilities, with a keen attention to detail and strong project management skills
Strategic thinking and problem-solving skills, with the ability to identify and fix issues proactively
What you'll be doing
Manage and nurture 25–30 client accounts in the mental health industry
Translate technical digital marketing updates into clear, client-friendly communication
Act as the main point of contact for all client queries, status updates, and feedback
Ensure project deliverables are met on time by coordinating efficiently with the internal team
Prioritize requests based on impact and team capacity — avoiding overload on any one specialist
Proactively report progress, task completions, and updates without needing reminders
Oversee project timelines and deliverables using ClickUp, ensuring transparency and accountability across teams
Monitor project pipelines and keep tasks organized, updated, and moving efficiently through ClickUp
Track and analyze campaign performance data; provide clients with clear, insightful reports and recommendations based on analytics
Position details
Remote Status: Fully Remote
Preferred Location: Global
Working Hours: 9 am to 6 pm EST
Holidays: US Local Holidays
Internal Job ID: 0721
Salary
USD 1800 to USD 2200 per month
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Human Resources Services
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