Account Manager Lead

Join to apply for the Account Manager Lead role at dLocalJoin to apply for the Account Manager Lead role at dLocalGet AI-powered advice on this job and more exclusive features.Why should you join dLocal?
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets.
Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly.
As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world's fastest-growing, emerging markets.By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others.
Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people's daily lives.
We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.What's the opportunity?
We are looking for an experienced Account Manager to join our team.
In this role, you will oversee a portfolio of global clients, identify new business opportunities, and build lasting partnerships.
You'll play a key role in driving revenue growth by upselling and cross-selling to existing clients, while also leading and developing a high-performing team to support business objectives.What will I be doing?
Manage and grow a portfolio of strategic client accounts across global marketsBuild strong, long-term relationships with clients by understanding their needs and delivering tailored solutionsLead and mentor a team, setting clear goals and supporting their professional growthIdentify opportunities to upsell and cross-sell additional products and services to existing clientsCollaborate with internal teams to ensure the successful delivery of our solutionsServe as a regional expert, providing insights to support the broader sales and account management strategyRepresent the company at industry events, conferences, and through professional networkingContribute to the development and implementation of growth-oriented operational strategiesWhat skills do I need?
4+ years of B2B sales or account management experience, preferably in a tech or fintech companyProven experience leading and managing teams, with a focus on performance, development, and collaborationDemonstrated success in upselling and cross-selling within existing accountsExcellent relationship-building, communication, and negotiation skills—especially with senior stakeholdersAbility to manage multiple complex projects and accounts simultaneously with attention to detailA well-established business network and experience developing strategic partnershipsWillingness to take smart risks backed by deep customer understanding and solid strategyFluency in English is required (other languages are a plus)Ability and willingness to travel internationallyWhat do we offer?
Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:Remote work: work from anywhere or one of our offices around the globe
*Flexibility: we have flexible schedules and we are driven by performanceFintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativityReferral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewardedLearning & development: get access to a Premium Coursera subscriptionLanguage classes: we provide free English, Spanish, or Portuguese classesSocial budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections
dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team?
We've got your back
For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is requiredWhat happens after you apply?
Our Talent Acquisition team is invested in creating the best candidate experience possible, so don't worry, you will definitely hear from us.
We will review your CV and keep you posted by email at every step of the process
Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal
Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentReferrals increase your chances of interviewing at dLocal by 2xSenior Account Executive (Remote – Eastern Time Zone Hours)Account Executive | Comercial | Hunter | RemotoAccount Executive (LATAM) – Remote, EST HoursWe're unlocking community knowledge in a new way.
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