Senior Technical Service Specialist
Há 4 dias
Technical Support RoleWe're seeking a dedicated professional to fill the role of Technical Support Engineer.This full-time remote position requires excellent technical support skills, along with strong problem-solving capabilities and the ability to investigate and troubleshoot product issues effectively.As a key member of our customer support team, you will be responsible for providing timely updates on issue resolution status to customers and internal stakeholders while working closely with Sales, Customer Success, Engineering, and Product teams.Responsibilities:Drive the resolution of customer issues by acting as a customer advocate and maintaining happy and satisfied customers.Follow our established customer support process and meet service level agreements (SLAs).Triage support requests by conducting a first-level investigation of technical product issues.Collaborate with the Engineering team to ensure timely resolution of customer issues according to SLAs and escalate when necessary to meet those goals.Requirements:Excellent written and verbal English communication skills are essential.A university degree in Computer Science, Engineering, or a related technical field is required.At least 2 years of customer support experience for a commercial software product is necessary.A passion for providing technical support to customers and helping them achieve success using our products is crucial.Demonstrated ability to investigate and troubleshoot product issues by reproducing the problem, examining application logs, and reviewing debug messages and stack traces is essential.Strong problem-solving capabilities in a Software-as-a-Service (SaaS) application environment are required.The ability to act independently and involve a manager and others when necessary is also required.A quick learner who is inquisitive about new products and features is ideal.Career-minded individuals willing to take on new challenges, learn new software development languages and tools, and maintain exceptionally high standards of support delivery are preferred.Trustworthy, team-oriented, and transparent professionals are highly valued in this role.With a focus on delivering exceptional support, we offer a dynamic and collaborative work environment where you can grow and develop your skills.
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Senior SAP Technical Cutover Specialist
Há 6 dias
Manaus, Brasil beBeeTechnical Tempo inteiroSenior SAP Technical Cutover Specialist In this role, you'll drive the end-to-end technical aspects of SAP cutover projects to ensure seamless localization and deployment. Your expertise in SAP modules and integration points will be invaluable as you collaborate with cross-functional teams to deliver project goals. Key Responsibilities: Co-lead SAP technical...
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Senior Sap Technical Cutover Specialist
Há 6 dias
Manaus, Brasil Bebeetechnical Tempo inteiroSenior SAP Technical Cutover SpecialistIn this role, you'll drive the end-to-end technical aspects of SAP cutover projects to ensure seamless localization and deployment.Your expertise in SAP modules and integration points will be invaluable as you collaborate with cross-functional teams to deliver project goals.Key Responsibilities:Co-lead SAP technical...
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Senior Technical Service Specialist
Há 6 dias
Manaus, Brasil beBeeCustomer Tempo inteiroTechnical Support Role We're seeking a dedicated professional to fill the role of Technical Support Engineer. This full-time remote position requires excellent technical support skills, along with strong problem-solving capabilities and the ability to investigate and troubleshoot product issues effectively. As a key member of our customer support team, you...
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Chief Infrastructure Specialist
2 semanas atrás
Manaus, Brasil Bebeeinfrastructure Tempo inteiroSenior DevOps Engineer Job Description: We are seeking a highly skilled DevOps Engineer to join our team. As a Senior DevOps Engineer, you will be responsible for designing, building, and maintaining highly available and scalable backend systems and APIs. Design and build highly available and scalable backend systems and APIs. Lead and own DevOps...
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Technical Solutions Specialist
Há 3 dias
Manaus, Brasil Bebeespecialist Tempo inteiroJob OverviewWe are seeking a skilled Technical Solutions Specialist to join our team.This individual will be responsible for delivering tailored product solutions to clients, managing proof-of-concepts, and providing technical input for RFP/RFI responses.About the RolePrimary Responsibilities:• Assist enterprise account executives with technical discovery...
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Technical Sourcing Specialist
2 semanas atrás
Manaus, Brasil Velozient Tempo inteiroWe are looking for a remote Technical Sourcing Specialist based in Latin America with 3+ years of experience and excellent English communication skills — both written and spoken.You'll be responsible for identifying, engaging, and connecting top technical talent — including software engineers, developers, and other IT professionals — through platforms...
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Senior Technical Project Lead
Há 4 dias
Manaus, Brasil Bebeeleadership Tempo inteiroTechnical Leadership OpportunityDacxi Chain is developing the foundational infrastructure for global capital formation.Job Description: Senior Technical Project ManagerWe are seeking a highly skilled and strategic Senior Technical Project Manager to lead our critical initiatives.Project Governance & Technical PMO:Develop, refine, and enforce technical...
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Senior Technical Project Lead
Há 4 dias
Manaus, Brasil beBeeLeadership Tempo inteiroTechnical Leadership Opportunity Dacxi Chain is developing the foundational infrastructure for global capital formation. Job Description: Senior Technical Project Manager We are seeking a highly skilled and strategic Senior Technical Project Manager to lead our critical initiatives. Project Governance & Technical PMO: Develop, refine, and enforce technical...
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Senior Microsoft Teams Specialist
3 semanas atrás
Manaus, Brasil Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing...
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Senior Technical Support Specialist
Há 12 horas
Manaus, Brasil Bebeesupport Tempo inteiroJob OverviewWe are seeking an experienced Enterprise Support Engineer to join our team and work closely with a major enterprise customer.This is a hands-on role involving both full-stack JavaScript development and customer-facing support, requiring strong technical skills and excellent communication abilities.You will gather requirements, develop and ship...
