Renewals Specialist
Há 7 dias
Our Company Changing the world through digital experiences is what Adobe's all about.We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiencesWe're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yoursAbout the Role Own and drive the end-to-end renewal process, from customer outreach and negotiation through final confirmation.You will partner closely with Customer Success, Sales, and Finance to retain contracts, maximize ARR, and identify growth opportunities within existing accounts.This role plays a critical part in ensuring predictable renewals, strong customer relationships, and continuous process improvement.Key Responsibilities Own the renewal lifecycle end-to-end, including outreach, negotiation, and contract confirmation Partner cross-functionally with Customer Success, Sales, Finance, and Legal to retain customers and support account growth Negotiate renewal terms that align customer needs with company objectives Maintain an accurate rolling 90-day renewal forecast by segment and/or territory Proactively identify expansion signals and generate upsell, cross-sell, and add-on opportunities Improve and evolve the renewals playbook to maximize retention and ARR Manage and resolve escalations related to contracts, pricing, and negotiations Identify process gaps and drive efficiency improvements Requirements 3+ years of experience in a client-facing role, preferably within SaaS Strong communication, collaboration, and relationship-building skills Committed perspective with a high degree of ownership and accountability Proven negotiation, presentation, and closing abilities Self-motivated, proactive, and a strong great teammate Nice to Have Proven experience owning the renewal process end-to-end Experience working cross-functionally with Sales, Finance, Legal, and Customer Success Experience managing rolling renewal forecasts by segment or territory Track record of identifying and accomplishing expansion opportunities Experience handling complex contract negotiations and blocking issues Empathetic, customer-focused approach with a creative, problem-solving attitude
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Renewals Specialist
2 semanas atrás
São Paulo, Brasil Mongodb Tempo inteiroMongoDB is looking for a driven and results-oriented Renewal Specialist to join our Renewals Team in the Americas region.As a founding member of the Renewal Team in this region, you will play a key role in the build out of a world class renewal experience for our MongoDB customers, delivering strong business impact to MongoDB as well.You will be working...
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Renewals Specialist
2 semanas atrás
São Paulo, Brasil MongoDB Tempo inteiroMongoDB is looking for a driven and results-oriented Renewal Specialist to join our Renewals Team in the Americas region. As a founding member of the Renewal Team in this region, you will play a key role in the build out of a world class renewal experience for our MongoDB customers, delivering strong business impact to MongoDB as well. You will be working...
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Renewal Specialist
3 semanas atrás
Sao Paulo, Brasil DocuSign Tempo inteiro**Company Overview**:DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing...
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Renewals Specialist I
1 semana atrás
São Paulo, Brasil Docusign Tempo inteiroJoin to apply for the Renewals Specialist I role at Docusign Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes...
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Renewals Specialist
4 semanas atrás
São Paulo, Brasil Intelex Tempo inteiroPosition Overview This is an exciting and challenging customer management opportunity in a software environment. The Customer Renewals Specialist will support customer relationships and represent the customer within the Intelex business. This person will be responsible for administration of renewal contracts across the Intelex business lines. This includes...
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Renewal Specialist
2 semanas atrás
Sao Paulo, Brasil DocuSign Tempo inteiro**Company Overview**:DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing...
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Collab Renewals Specialist
2 semanas atrás
Sao Paulo, Brasil Cisco Systems Tempo inteiroCisco is looking for a Collaboration Renewals Specialist to join our Collaboration Renewals Sales team. The team forms part of the Customer Success Sales organization which is one of Cisco’s fastest growing sales teams and is a talent engine for Cisco Sales with diverse and motivated teams that consistently delivering profitable growth.**What you’ll...
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Renewals Specialist I
1 semana atrás
São Paulo, São Paulo, Brasil Docusign Tempo inteiroCompany OverviewDocusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now,...
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Renewals Specialist
Há 6 dias
São Paulo, Brasil Adobe Tempo inteiroOur Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...
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Renewals Specialist
Há 7 dias
São Paulo, São Paulo, Brasil Adobe Tempo inteiroOur CompanyChanging the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact...
