E-Commerce Operations Specialist

1 semana atrás

Ituiutaba, Brasil Transsion Tempo inteiro

E-commerce Operations Specialist (Mid to Senior Level) – Bilingual (EN) Location: São Paulo, Brazil About Transsion Transsion is a globally recognized mobile technology company, delivering innovative, high-quality, and affordable devices through our trusted brands: itel, TECNO, and Infinix. We serve dynamic and fast-growing markets, offering breakthrough value and performance across diverse consumer needs. Role Overview We're seeking an experienced E-commerce Operations Specialist to lead and scale the operational backbone of itel's online retail presence. This mid to senior-level role is ideal for a results-driven professional with proven expertise in e-commerce fulfillment, cross-functional coordination, and digital process optimization. You'll be responsible for streamlining end-to-end platform operations, elevating customer satisfaction, and ensuring that every transaction supports brand growth and operational excellence. Key Responsibilities• Oversee day-to-day operations of multiple e-commerce platforms, ensuring accuracy in inventory, smooth order fulfillment, and efficient payment processing. • Lead coordination across marketing, sales, logistics, and customer service teams to execute online campaigns, promotions, and seasonal events. • Maintain and continuously optimize product listings, content, and digital assets to align with brand goals and drive conversion. • Monitor stock movements across digital channels, implement replenishment alerts, and reduce risks of stockouts or overstock. • Develop operational SOPs to scale post-purchase processes and maximize efficiency. • Track and report on key operational metrics: order accuracy, return rates, customer satisfaction, and service SLAs. • Proactively manage escalations related to payment issues, delivery discrepancies, or customer feedback. • Identify workflow bottlenecks and apply process automation tools where possible. • Partner with regional teams to ensure local compliance, payment reconciliation, and logistics alignment.Qualifications • Bachelor's degree in Business Administration, Marketing, Logistics, or related field. • Minimum 3–5 years of experience in e-commerce operations or retail fulfillment; preferably in mobile tech, consumer electronics, or FMCG. • Professional fluency in English (mandatory); additional languages are a plus. • Demonstrated ability to lead operational initiatives and drive performance improvements across teams. • Strong command of digital commerce platforms (e.g., Shopify, Magento, Woo Commerce, or regional equivalents). • High attention to detail and familiarity with supply chain and payment systems. • Strong analytical mindset and experience interpreting operational data and customer insights. • Passion for innovation, digital commerce, and emerging tech markets.

  • Revenue Operations Specialist

    Há 2 dias

    Ituiutaba, Brasil Bebeeoperations Tempo inteiro

    About UsWe are seeking a Revenue Operations Specialist to join our team.This role will be responsible for optimizing our go-to-market (GTM) tech stack, streamlining systems and processes, and ensuring seamless data flow.

  • Talent Operations Specialist

    Há 4 dias

    Ituiutaba, Brasil Turing Tempo inteiro

    Role Summary: As a Talent Operations Specialist, you will oversee the critical functions of our hiring process, focusing on the seamless execution of interviews and candidate evaluations.This role requires a proactive approach, with a focus on continuous improvement and client satisfaction.Core Responsibilities:Direct all phases of the interview process,...

  • Digital Operations Specialist

    2 semanas atrás

    Ituiutaba, Brasil Bebeespecialist Tempo inteiro

    Job OverviewWe're seeking a skilled Digital Operations Specialist to serve as an integrator across multiple platforms.In this role, you'll work closely with senior leadership to develop and maintain automation workflows, streamline onboarding processes, organize digital assets, and analyze performance metrics.To succeed in this position, you'll...

  • System Operations Specialist

    1 semana atrás

    Ituiutaba, Brasil Bebeetechnical Tempo inteiro

    Job Role Overview">Key Performance Indicators (KPIs) Monitoring: Continuously monitor and record system operation status, core indicators, and anomalies through the web interface.Handle irregularities in accordance with standard operating procedures (SOPs) and escalate unresolved issues to relevant teams.Base Station Inspection and Maintenance: Utilize...

  • Operations Specialist Americas

    2 semanas atrás

    Ituiutaba, Brasil Indrive Tempo inteiro

    We are hiring an Operations Specialist Americas to support and optimize day-to-day business operations across the region, ensuring processes run smoothly and efficiently. This role is all about collaboration, attention to detail, and being proactive. You'll be an important connection point for colleagues and stakeholders across the Americas, contributing...

  • Quality Operations Specialist

    1 semana atrás

    Ituiutaba, Brasil Shein Tempo inteiro

    ABOUT SHEIN:SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production methodology, for a smarter,...

  • Operational Specialist

    2 semanas atrás

    Ituiutaba, Brasil Metrobi Tempo inteiro

    What is Metrobi?Metrobi is a Techstars-backed startup providing local courier services in 20 major metro areas across the U.S. About the role As an operations specialist, you will monitor ongoing deliveries and assist delivery drivers and shippers over the phone and live chat.Requirements Proficiency in English Being able to work based on the Eastern US time...

  • Accounting & Finance Operations Specialist (Freelance)

    1 semana atrás

    Ituiutaba, Brasil Closermed Tempo inteiro

    About UsWe are a small Canadian and international start-up specialized in healthcare recruitment. Our team is lean, entrepreneurial, and very hands-on. We already work with a Canadian accountant for compliance and tax, but we now want to strengthen our day-to-day accounting and finance operations.We are looking for a freelance Accounting & Finance Operations...

  • Sales Operations Specialist

    2 semanas atrás

    Ituiutaba, Brasil Mackinnon Bruce International Tempo inteiro

    Title: Sales & Operations LeadLocation: BrazilEmployment type: Full-timeAbout the RoleWe are expanding our presence in Brazil and seeking a Sales & Operations Lead to ensure every customer order and shipment runs smoothly, from confirmation to delivery. This is a hands-on role where you will own the order-to-cash cycle, drive continuous improvements, and act...

  • Senior Financial Operations Specialist

    2 semanas atrás

    Ituiutaba, Brasil Bebeecompliance Tempo inteiro

    Financial Operations ManagerWe are seeking a highly skilled Financial Operations Manager to join our team.Key Responsibilities:Manage daily financial operations, including accounts payable/receivable, cash flow tracking, and crypto/stablecoin fund movements.Liaise with accounting firms for bookkeeping, document preparation, SPED filings, and tax...