It Desktop Support Engineer

Há 2 dias

Santa Helena, Brasil Sky Systems, Inc. Tempo inteiro

Job Title: IT Desktop Support Technician Job Type & Location: 100% Onsite - 5 days a week Site Address: Av. das Nações Unidas, **********o andar - Torre A, Ala A - Condomínio WT Morumbi - Vila Gertrudes, Sao Paulo, *********, Brazil Job Requirements: Technical Minimum 3-5 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements. Experience in installing, technical troubleshooting and fixing desktops, printers, laptop, and other computer peripherals hardware problems as well as desktop applications. Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites. Ability to lift / move computer equipment weighing up to 50 lbs. Expert in desk-side support and PC break/fix including basic administration of Windows O/S and MAC/Linux OS (preferred). Usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP. Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under ' Smart Hands' capability. Ability to troubleshoot issues with systems and networks using good deductive reasoning skills and troubleshooting & resolving issues related to end user network cabling. Experienced in repeat call analysis and developing preventive actions Experienced in Problem management Excellent written and oral communications skills with clients and management as well as people skills. Ability to work with deadlines and complete tasks on time. Takes proactive ownership and works with sense of urgency Preferably with an Associate Degree in Electronics and Comp TIA A+ Certification. · May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, Client) Experience of ticketing tools (Service Now / Remedy etc.) Must haves: Desktop imaging Application Installation / support Outlook issues troubleshooting Printer related troubleshooting Conference room management Knowledge on ticketing tool Non-Technical Good Customer management skill, Good in oral and written communication Able to interact and work with customers at different levels. Driven and result oriented. Passionate about the work Ability to work independently or as part of a team Ability to complete tasks effectively with minimal supervision Must be available to work flexible work schedules Language Requirement: English speaker

  • It Helpdesk Engineer, Corporate It

    1 semana atrás

    Santa Helena, Brasil Sea Tempo inteiro

    Corporate IT is the backbone of our business. Our team helps the company to develop a competitive advantage through defining our technology objectives, assessing solution options, and devising technical solutions that help us achieve both strategic goals and meet operational requirements. As a part of our team, you'll help deliver seamless IT experiences and...

  • Information Technology Support Engineer

    1 dia atrás

    Santa Rosa, Brasil TECEZE Tempo inteiro

    Hi, Role : Onsite IT Support Engineer Location: km 1 RS 344 Road - Santa Rosa, Rio Grande do Sul, Brazil Job Type : Back - Fill Activities to be covered: Local support with a focus on critical incidents. Maintenance of communication systems and local infrastructure. Ensuring continuity of processes, minimizing operational impact. Expected Results:...

  • Information Technology Support Specialist

    1 dia atrás

    Santa Rosa, Brasil TECEZE Tempo inteiro

    Hi, 🚀 New Contract Opportunity – IT Support Engineer 🚀 We’re working with a leading global tech organization that is looking for an experienced IT Support Engineer. Role: Onsite IT Support Engineer Location: km 1 RS 344 Road - Santa Rosa, Rio Grande do Sul, Brazil Job Type: Back-Fill Activities to be covered: Local support with a focus on critical...

  • Cloud Support Engineer

    2 semanas atrás

    Santa Helena, Brasil Ultracon Consultoria Tempo inteiro

    Cloud Support Engineer – Java + Unix/SQL - 12830 Starting Date: Immediately Contract: CLT on Ultra Con's Customer Work Location: Onsite in São Paulo/SP@Itaim Bibi Work Time: Business Hours Language: English Advanced About the Role: We are seeking an experienced Cloud Support Engineer with strong expertise in Java, SQL, Unix/Linux, and AWS. The...

  • Information Technology Support Engineer

    Há 8 horas

    Santa Rosa, Brasil TECEZE Tempo inteiro

    Hi, Role : Onsite IT Support Engineer Location: km 1 RS 344 Road - Santa Rosa, Rio Grande do Sul, Brazil Job Type : Back - Fill Activities to be covered: Local support with a focus on critical incidents. Maintenance of communication systems and local infrastructure. Ensuring continuity of processes, minimizing operational impact. Expected Results:...

  • Information Technology Support Engineer

    Há 19 horas

    Santa Rosa, Brasil TECEZE Tempo inteiro

    Hi, Role : Onsite IT Support Engineer Location: km 1 RS 344 Road - Santa Rosa, Rio Grande do Sul, Brazil Job Type : Back - Fill Activities to be covered: - Local support with a focus on critical incidents. - Maintenance of communication systems and local infrastructure. - Ensuring continuity of processes, minimizing operational impact. Expected...

  • Information Technology Support Engineer

    Há 17 horas

    Santa Rosa, Brasil TECEZE Tempo inteiro

    Hi, Role : Onsite IT Support Engineer Location: km 1 RS 344 Road - Santa Rosa, Rio Grande do Sul, Brazil Job Type : Back - FillActivities to be covered: Local support with a focus on critical incidents. Maintenance of communication systems and local infrastructure. Ensuring continuity of processes, minimizing operational impact. Expected Results: Operational...

  • Information Technology Support Engineer

    Há 20 horas

    Santa Rosa, Brasil TECEZE Tempo inteiro

    Hi, Role : Onsite IT Support Engineer Location: km 1 RS 344 Road - Santa Rosa, Rio Grande do Sul, Brazil Job Type : Back - Fill Activities to be covered: Local support with a focus on critical incidents. Maintenance of communication systems and local infrastructure. Ensuring continuity of processes, minimizing operational impact. Expected Results:...

  • Information Technology Support Engineer

    Há 20 horas

    Santa Rosa, Brasil TECEZE Tempo inteiro

    Hi, Role : Onsite IT Support Engineer Location: km 1 RS 344 Road - Santa Rosa, Rio Grande do Sul, Brazil Job Type : Back - Fill Activities to be covered: Local support with a focus on critical incidents. Maintenance of communication systems and local infrastructure. Ensuring continuity of processes, minimizing operational impact. Expected...

  • Information Technology Support Engineer

    1 dia atrás

    Santa Rosa, RS, Brasil TECEZE Tempo inteiro

    Hi, Role : Onsite IT Support Engineer Location: km 1 RS 344 Road - Santa Rosa, Rio Grande do Sul, Brazil Job Type : Back - Fill Activities to be covered: Local support with a focus on critical incidents. Maintenance of communication systems and local infrastructure. Ensuring continuity of processes, minimizing operational impact. Expected Results:...