(.Net Core Mvc Applications) L2 Technical Support Consultant

Há 3 dias

Blumenau, Brasil Supportyourapp Tempo inteiro

Overview(.NET Core MVC Applications)L2 Technical Support Consultant (Brazil)Join our team as an L2 Technical Support Consultant in a multicultural and multilingual environment while enjoying your home office.Be part of the world's leading SaaS, Software, or Hardware solutions and unlock your potential by mastering new skills with our People First management approach.What you will doAnswer support calls and document new issues or requests in the feedback logAttend the daily morning meeting with developers to stay informed about changes in the appAssist in testing items released into the test environment, document bugs or defects, and report them to the developerMonitor the feedback log within applications for new feedbackReproduce reported bugs or minor issues and document steps to reproduceAssist in preparing requirements for enhancements after discussions with managementCommunicate with developers and other IT departments to identify and troubleshoot technical issuesWhat you need to succeed in this roleExcellent English communication skills (at least C1 for both spoken and written)Over 2 years of experience in .NET Core MVC FrameworkTechnical ability to troubleshoot bugsQA mindset and strong attention to detailAbility to reproduce reported issuesCustomer-oriented and responsible attitudeExcellent interpersonal skillsWill be a great plusDegree in computer science or information technologyBenefits and PerksFlexible scheduleOpportunity to work fully remotelyInclusive international environmentCompensation in USDBonuses for referring friendsPaid intensive training and probationWork-life balanceResponsive management focused on your growth and long-lasting cooperationOpportunities for self-developmentWho we areSupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.We work with clients from over 30 countries and speak over 60 languages.Since 2010, we have grown to eight hubs worldwide, delivering premium outsourced customer support.We treat our team with care and provide an individual approach and positive experience.We welcome people with diverse backgrounds and experiences.Send your CV in English, highlighting your outstanding skills.Visit our website: Disclaimer We are a multinational company with unbiased views.The assessment of candidates is not affected by race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing opportunities and benefits.Additional detailsSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: Information TechnologyIndustries: IT Services and IT ConsultingReferrals increase your chances of interviewing at SupportYourApp.Get notified about new (.NET Core MVC Applications) L2 Technical Support Consultant (Brazil) jobs in Brazil.#J-18808-Ljbffr

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